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About the Role
Vapi is scaling fast, and we're hiring a Chief of Staff to be a true force multiplier. This role is for a builder who wants to operate at the center of the company, touch every function, and grow into a broad operating leader.
Responsibilities
- Embed with the CEO and leadership team to understand the product, company operations, goals, metrics, and open decisions.
- Own the operating cadence, including leadership meetings, agendas, and follow-ups.
- Take ownership of ambiguous, cross-functional problems and drive them to measurable outcomes.
- Tighten planning and reporting to provide a clear view of company metrics and OKRs.
- Operate as a trusted extension of the CEO, representing them in meetings and making decisions on their behalf.
- Run key company processes such as planning, board preparation, all-hands meetings, and hiring loops.
- Identify and own high-leverage problems or build teams to address them.
Requirements
- A strong business generalist with a technical bent, capable of understanding a technical product and reasoning about product-market fit.
- Experience founding a company, being a founding employee, or operating with high ownership in a fast-moving environment.
- Ability to learn unfamiliar domains quickly and achieve competence rapidly.
- Exceptional organizational skills to bring order to ambiguity and ensure tasks are completed.
- Comfortable owning a broad and shifting set of responsibilities, from strategy to operations to hiring.
- Ideally, experience in consulting, banking, or a similar structured problem-solving field.
- High trust, high judgment, and low ego; willing to do unglamorous work and give away credit.
Skills
- Technical understanding
- Problem-solving
- Cross-functional collaboration
- Planning
- Reporting
- Communication
- Decision-making
- Process management
- Organizational skills
- Adaptability
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive salary and excellent equity ownership
Benefits
- Comprehensive health coverage (medical, dental, vision)
- Quarterly off-sites
- Flexible time off
- Catered meals
- Transportation
- Gym membership
- $10k annual L&D budget
About the Company
- Vapi provides Voice AI that resolves, not transfers, enabling voice agents that understand businesses and resolve issues efficiently.
- The company has experienced significant growth, serving customers like Amazon Ring, ServiceTitan, and Intuit.
- Vapi has raised $72M, including a $50M Series B led by Peak XV Partners.
- Company values include building something worthy of love, commitment, urgency, seeking raw input, shared ownership, and direct, kind communication.
- Vapi aims to build the human interface for every business and fosters an ownership culture with a kind team.