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About the Role

Our Therapy Aides are valued members of our clinic team, ensuring equipment and clinic safety and cleanliness. They support the front office by answering phones, collecting copays, checking in patients, and communicating with patients and their families. This role is ideal for students pursuing exercise science, physical therapy, occupational therapy, or speech therapy, or anyone passionate about healthcare and helping others.

Responsibilities

• Ensure equipment and clinic remain safe and clean for patients.
• Provide support to the front office team.
• Answer phones.
• Collect copays.
• Check in patients.
• Communicate with patients and their family members.

Requirements

• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Exceptional written and verbal communication skills and bedside manner.
• Outstanding time management and ability to multi-task.
• Proven exceptional customer service and patient care experience.
• Self-motivated with the drive to exceed patient expectations.
• Flexibility to work varied shifts and possible weekends.

Skills

• Customer service
• Patient care
• Communication skills
• Time management
• Multi-tasking

Location

• New York

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma or GED

Salary/Compensations

• $17.50 per hour

Benefits

• Full benefits package beginning within the first month of employment.
• Generous PTO (Paid Time Off) plans.
• Paid holidays.
• Bonus incentive opportunities.

About the Company

• Ivy Rehab is a dedicated team providing world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services.
• Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
• Recognized by Modern Healthcare as a Best Employer.
• Offers innovative resources & mentorship.
• Provides professional development opportunities.
• Partnerships with leaders like Hospital for Special Surgery (HSS).

Equal Opportunity

• We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.