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About the Role

This role leads the enterprise technology transformation of the underwriting technology operating model, decisioning systems, and technology products to create a unified, scalable, and data-driven ecosystem. The position shapes and delivers innovative product technology, integrating workflow orchestration, advanced analytics, and automation to enhance underwriting productivity, pricing accuracy, and margin performance. It requires strategic leadership, independent decision-making, and accountability for innovation and sustained business results, acting as the primary technology contact for product development and deployment.

Responsibilities

Lead and provide expertise to technological innovation as part of the underwriting transformation, co-led in partnership with Underwriting, Actuarial, Technology and Product Management.
Lead the continuous innovation of product technology, ensuring aging technology is addressed and new, cutting-edge technology is embraced.
Set the technical direction across technology teams to determine what needs to be built and how it will integrate into the broader ecosystem, in alignment with the product roadmap.
Perform management responsibilities including hiring and termination decisions, coaching and development, rewards and recognition, performance management, and staff productivity.
Plan, organize, staff, and manage the day-to-day operations of the team; develop and implement policies and programs as necessary; manage to assigned budgets.
Partner with senior stakeholders across UW, Actuarial, Finance, IT, Sales, Product Management, Architecture, Analytics, Infrastructure, and Platform Operations.
Drive implementation of analytics, tools, and workflow-integrated decisioning.
Oversee development and deployment of tools, applications, and decision support capabilities that translate insight into action and measurable outcomes.
Ensure underwriting insights are directly embedded into day-to-day workflows to enable consistent decision-making and performance improvement.
Collaborate with Product Management, Underwriting, Segment, and other stakeholders in the creation, maintenance, and communication of the underwriting technology portfolio, roadmap, and investment governance.
Collaborate with Product Management, Underwriting, Segment, and other stakeholders on build/buy decisions, vendor strategy, and platform selection, leading the technical evaluation.
Provide critical input into the business case, supporting alignment to ROI expectations.
Establish enterprise standards for underwriting tools, data integration, and analytics capabilities.
Provide deep understanding of underwriting, actuarial, and/or technology/analytics functions to shape the product technology strategy and roadmap.
Perform other duties as assigned or requested.

Requirements

10 years with Leadership role multi-layer teams
7 years of experience with Technology transformation leadership
5 years of Underwriting and/or revenue generation experience
Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Compliance with ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
Compliance with HIPAA and data security guidelines.

Skills

Enterprise transformation leadership (technology and operating model)
Underwriting/pricing/risk management domain expertise
Deep technology product lifecycle knowledge
Actuarial and/or advanced analytics experience
Executive communication and stakeholder alignment
Vendor and partner management
Data, analytics and AI enabled decisioning

Location

Office-Based or Remote Position

Work Type

Office-Based
Remote

Experience Level

Leadership role multi-layer teams
Technology transformation leadership
Underwriting and/or revenue generation experience
Actuarial pricing experience

Education Level

Bachelor’s degree or relevant experience
Master Degree in MBA, Actuarial Science, Math, Statistics, Analytics, Technology

Salary/Compensations

$169,500.00
$286,700.00

About the Company

Highmark Health

Equal Opportunity

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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