Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Seeking an experienced Enterprise Agility Platform Subject Matter Expert (SME) to support a Department of Veterans Affairs modernization initiative. This role requires a technical platform expert who understands Enterprise Agility Platform administration, workflow configuration, governance, reporting, troubleshooting, user support, and enterprise optimization.

Responsibilities

• Serve as the organization's Subject Matter Expert (SME) for the Agility platform.
• Configure and administer enterprise Agility environments.
• Design, maintain, and optimize workflows that support Agile software delivery.
• Configure user permissions, security roles, dashboards, reports, templates, and project structures.
• Partner with engineering leadership, Product Owners, Scrum Masters, and development teams to maximize the platform's effectiveness.
• Analyze existing platform usage and recommend improvements that increase productivity and reporting capabilities.
• Troubleshoot complex platform issues and serve as the highest level of technical support for Agility-related problems.
• Develop standards, governance, documentation, and best practices for enterprise Agility platform administration.
• Lead user onboarding, mentoring, and training sessions for project teams and stakeholders.
• Collaborate with technical teams regarding integrations and data management.
• Support enterprise Agile transformation initiatives and continuous process improvement.
• Identify opportunities to automate or streamline platform administration.
• Serve as the trusted advisor for all Agility platform capabilities and future enhancements.

Requirements

• Must be able to interview and talk about platform architecture, governance, workflow design, reporting, permissions, user adoption, and troubleshooting.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
• Expert-level experience administering and supporting the Agility platform in an enterprise environment.
• Demonstrated experience configuring enterprise Agile management platforms.
• Experience designing workflows, permissions, dashboards, reporting, and platform governance.
• Proven ability to troubleshoot and resolve complex platform issues.
• Experience supporting multiple Scrum teams simultaneously.
• Strong understanding of Agile and Scrum methodologies.
• Experience developing user documentation and delivering end-user training.
• Excellent communication skills with both technical and non-technical stakeholders.
• Experience collaborating with software engineering, product management, and PMO organizations.
• Strong experience with SQL Server Integration Services (SSIS).
• Experience supporting Department of Veterans Affairs (VA) or other Federal Government programs (Preferred).
• Experience supporting enterprise Agile transformations (Preferred).
• Experience migrating organizations from Jira or similar Agile platforms (Preferred).
• Experience integrating Agile platforms with enterprise reporting or development tools (Preferred).
• Experience supporting software modernization programs (Preferred).
• Experience developing enterprise governance standards for Agile tooling (Preferred).

Skills

• Enterprise Platform Administration
• Platform Configuration
• Workflow Administration
• Platform Governance
• Enterprise Agile Tooling
• Dashboard Configuration
• User Administration
• Platform Optimization
• Enterprise Reporting
• Agile Tool Administration
• SQL Server Integration Services (SSIS)

Location

• 100% Remote (U.S. Based)

Work Type

• Full-Time
• Remote

Experience Level

• Expert-level experience administering and supporting the Agility platform in an enterprise environment.
• Experience designing workflows, permissions, dashboards, reporting, and platform governance.
• Experience supporting multiple Scrum teams simultaneously.

Education Level

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).

Salary/Compensations

• $110,000 – $120,000 annually

Benefits

• Competitive Salary
• Medical, Dental & Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability
• 401(k) with Company Match
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Tuition Reimbursement
• Professional Development
• Employee Assistance Program (EAP)

About the Company

• Client: Department of Veterans Affairs (VA)
• Fathom Management is proud to be an Equal Opportunity Employer.

Equal Opportunity

• We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.