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About the Role

This Medical Assistant position is located in a busy Cardiology Office within the Heart Failure Clinic at St. Peter's Health Partner's in Albany, NY. The role supports nurses and physicians in providing quality medical care.

Responsibilities

• Escort patients to exam rooms, take vital signs, and document health information into the electronic medical record.
• Respond to patient concerns appropriately.
• Complete referrals and obtain pre-authorizations for diagnostic testing.
• Follow proper protocol for collection and delivery of specimens.
• Participate in all required meetings and practice huddles.
• Complete incoming patient forms and scan them into the electronic medical record.
• Use Universal Precautions with all encounters and follow procedures for handling exposure to blood or body fluids.
• Document all exposure incidents per policy.
• Notify physician regarding patients needing intervention.
• Ensure patient exam rooms are stocked and cleaned.
• Follow office protocol for ordering and stocking supplies.
• Perform office testing with appropriate training and within scope of practice.
• Handle medical waste appropriately.
• Provide educational materials and electronic copies of medical records to patients.
• Perform front-end functions including scheduling, registration, check-in, check-out, charge entry/claims, and end-of-day processes.
• Perform general duties such as document processing, scanning, and inbox monitoring.
• Comply with the Patient Centered Medical Home (PCMH) care delivery model.
• Perform all mandatory training.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Work cooperatively with team members to ensure quality patient care.
• Communicate respectfully and effectively with providers, staff, and colleagues.
• Adhere to the Code of Conduct in all job duties.
• Obtain and maintain medical assistant certification.
• Cross-cover other areas as needed.

Requirements

• Graduate of a Medical Assistant Training Program (Preferred)
• Holds National Medical Assistant Certification: CMA, CCMA, RMA (Preferred)
• High School Diploma or equivalency (Minimum)
• At least 10 months’ work and/or clinical training experience in the healthcare field (Minimum)
• Proficient in obtaining manual vital signs
• Experience using an electronic health record system
• Commitment to confidentiality and respect
• Ability to obtain and record patient data including prior health history, family history, allergies, current medications, current complaints, and health screening questionnaires
• Knowledge of basic anatomy and medical terminology
• Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures
• Ability to provide patients with information related to their health and wellness

Skills

• Medical Assistant Training
• Medical Assistant Certification (CMA, CCMA, RMA)
• Manual Vital Signs
• Electronic Health Record System
• Confidentiality
• Respect
• Patient Data Recording
• Basic Anatomy
• Medical Terminology
• Clinical Tasks and Procedures
• Patient Health and Wellness Information

Location

• Albany, NY

Work Type

• Full-time
• Day Shift
• Monday – Friday Office Hours

Experience Level

• At least 10 months’ work and/or clinical training experience in the healthcare field

Education Level

• High School Diploma or equivalency
• Graduate of a Medical Assistant Training Program (Preferred)

Salary/Compensations

• $19.00 - $26.15 per hour

Benefits

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development

About the Company

• Here at St. Peter's Health Partner's, we care for more people in more places.
• Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity

• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.