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About the Role
Facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks. Attends to short-term tasks, as well as ongoing project-based tasks relating to team protocol and development.
Responsibilities
- Interfaces with Hospice Clinical Management Team and corresponding team members or departments.
- Greeting and check-in guests. Accepts and directs deliveries.
- Demonstrates proficiency in organizational processes and perform clerical duties, as assigned.
- Respond to priority calls/requests and circumstance-based activities of team members.
- Maintains filing systems and the security of patient electronic/written records.
- Adheres to requirements of both CHPC and Hospice Buffalo policies and procedures that are both patient focused (clinical) and organizational focused (administrative); Adheres to HIPPA regulations and policies.
- Responds to and resolves administrative inquiries and questions.
- Maintains office supplies and coordinates maintenance of office equipment/building.
- Monitor completion of reports/records for clinical team within scope of the Clinical Administrative Assistant.
- Assists with projects as needed, including data gathering, compiling, interpretation and dissemination of information.
- Phone support as requested with customer service focused engagement in collaboration with the Interdisciplinary Team.
Requirements
- Minimum of (2) Years of MA clinical experience is preferred.
- Experience in an administrative role in a health care environment preferred.
- Experience and proficiency with EMR required.
Work Type
- Full-Time
Education Level
- Completion or an accredited Medical Assistant program with current MA certification in the State of New York, or relevant experience determined to be approximately equivalent.
Benefits
- Employer 401k contribution regardless of employee participation, and additional contribution given as match with employee participation
- Health Insurance with vision component copayment plan, or high-deductible plan (FT status)
- HSA with high-deductible health plan twice annual Employer contribution (FT status)
- Dental Insurance (FT status)
- Flexible Spending Account (FT status)
- Paid Time Off PTO & NYS Sick Leave
- Tuition Assistance Program
About the Company
- Hospice offers a Robust Total Rewards Package