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About the Role

As a Change Management Senior Associate within our Technology Performance team, you will play a pivotal leadership role within our Organizational Change Management team. This team focuses on accelerating the time to value for clients by identifying necessary employee behavior changes, reducing resistance to these changes, and sustaining new behaviors to ensure the delivery of business case benefits. In this supervisory position, you will oversee project teams, guide client stakeholders, and ensure the successful delivery of customized solutions that drive change initiatives, enhance employee engagement, and achieve organizational goals.

Responsibilities

Work on the delivery of projects to help optimize all elements of the finance function including Readiness Assessment, Business Process Improvement, Shared Services Implementation, Business Case Development, Technology Deployment, CCRAs, PCT Surveys, Stakeholder Analysis, Communication Plan, Training Plan and other Transformation activities.
Demonstrate expert understanding of Transformation and Change Management function and the people, process, and technology that support the business function.
Act as a subject matter expert in various business processes, including ProSci: ADKAR, Kotter's, William Bridges, with a demonstrated understanding of how organizations function and are structured.
Drive high-quality work within expected timeframes and on budget, monitoring progress, managing risk, and ensuring clients are kept informed about progress and expected outcomes.
Understand firm capabilities and expand client service across lines of business.
Develop industry specialization and drive targeting, marketing, and training activities within industry.
Build client relationships and deliver quality client services, working on concurrent projects to completion and assisting clients in uncovering additional areas of opportunity and managing the business development process.
Assist in developing new products, solutions, and deliverables for the rapidly changing OCM Transformation environment.

Requirements

Bachelor’s degree
Minimum 4 years’ experience working in a large organization or professional services firm
1 year of experience leading and managing project teams from sales to project closure
Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
Executive presence and an understanding of stakeholder / client relationship management
Ability to travel > 50% locally and internationally
Strong oral and written communication skills, including presentation skills
Demonstrated ability to leverage AI tools (e.g., ChatGPT, Copilot) to improve productivity and quality of work
Strong understanding of AI limitations, risks, and responsible use practices
Ability to critically evaluate and validate AI generated outputs
Experience integrating AI into daily workflows and business processes
Continuous learning mindset to stay current with emerging AI capabilities

Skills

ProSci: ADKAR
Kotter's
William Bridges
AI tools (e.g., ChatGPT, Copilot)
French (fluent)

Location

Remote
Hybrid
Onsite

Work Type

Full-time

Experience Level

Senior Associate
Minimum 4 years experience
1 year experience leading and managing project teams

Education Level

Bachelor's degree
MBA or advanced degree (preferred)
Prosci Change Management Certification (preferred)
CCMP (ACMP) (preferred)
APMG Change Management Practitioner (preferred)

Salary/Compensations

$82,500 - $132,000

Benefits

Competitive benefits and compensation package
Flexibility in schedule
Discretionary bonus based on firm and individual performance

About the Company

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.
You’ll find an environment that inspires and empowers you to thrive both personally and professionally.
There’s nowhere like RSM.

Equal Opportunity

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.