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About the Role

This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring associates are trained, the department is fully staffed, operating at company standards, and meeting all company goals and key performance indicators.

Responsibilities

• Order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
• Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
• Maintain familiarity with all products carried in the department as well as throughout the store.
• Know the advertised items, special prices, coupon deals or other features that apply to the store's sales and rewards programs.
• Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
• Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
• Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department.
• Implement Our Winning Recipe and model our core values and competencies.
• Be responsible for department management including staffing, training, performance management, and career development of associates.
• Develop and monitor department goals.
• Develop and monitor department forecasts, as required.
• Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
• Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards.
• Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Develop and implement a plan that results in meeting company goals and key performance indicators.
• Additional responsibilities may be assigned as needed.

Requirements

• High School Graduate (Required) or Equivalent (GED).
• Two years of retail experience preferred.
• One-year supervisory experience preferred.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision-making, problem solving and conflict management skills.
• Strong leadership abilities with capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations; knowledge of retail management systems.
• Proficient in Word, Excel and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.
• May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
• The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently.
• While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions.
• The noise level in the work environment is usually low to moderate.
• Travel requirements vary by assignment.
• We are not able to sponsor work visas for this position.

Skills

• Inventory control
• Stocking
• Production planning
• Date sensitive rotation
• Food safety
• Safety guidelines
• Scheduling
• Labor control
• Overtime control
• Payroll expense management
• Staffing
• Training
• Performance management
• Career development
• Goal setting
• Forecasting
• Communication
• Bookkeeping
• Organization
• Prioritization
• Decision-making
• Problem solving
• Conflict management
• Leadership
• Strategic planning
• Business acumen
• Retail store operations
• Retail management systems
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Spanish communication

Location

• 1415 E Fulton Street - Grand Rapids, Michigan 49503

Work Type

• Retail store environment

Experience Level

• Two years of retail experience preferred
• One-year supervisory experience preferred

Education Level

• High School Graduate or Equivalent (GED)

Benefits

• Robust and competitive Total Rewards benefits package

About the Company

• As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life.
• A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
• Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Equal Opportunity

• SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging.
• We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.