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About the Role

Opensity Solutions is seeking a Document Specialist to provide document production, administrative, and clerical support. This role involves managing daily tasks, engaging with clients, and fostering collaboration.

Responsibilities

• Create, revise, reformat, and convert documents using Microsoft Office, PDF editing tools, and transcription software.
• Prepare and edit complex documents, spreadsheets, and charts.
• Provide coordination and administrative support for special projects.
• Handle time-sensitive and confidential materials efficiently.
• Perform document diagnostic activities to troubleshoot inconsistencies.
• Create and revise work product using direct keyboard entry, scanner, or electronic conversion.
• Transcribe audio and digital dictation, including interview and investigation transcripts.
• Spell check, proofread, and cross-check documents for accuracy and completeness.
• Maintain up-to-date knowledge of specialized applications and upgrades.
• Provide feedback on team members' performance when requested.
• Promote teamwork, confidence, and positive attitudes.
• Provide directions, instructions, and guidance to the team.
• Assist with reviewing re-works or poor job outputs from team members.
• Proofread patent applications, claims, and other patent work.
• Format USPTO files to USPTO standards.

Requirements

• HS Diploma or GED.
• 2-5 years of experience in document outsourcing or the legal industry preferred.
• Ability to learn responsibilities through in-person, remote, and self-guided training.
• Strong initiative and ability to work independently with minimal supervision.
• Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint).
• Experience with Adobe Acrobat or Kofax for PDF manipulation is a plus.
• Excellent spelling, grammar, punctuation, sentence structure, and proofreading skills.
• Ability to organize and prioritize multiple assignments.
• Ability to work independently and efficiently, ensuring seamless workload transitions.
• Ability to excel under pressure, meet deadlines, and produce quality work.
• Strong communication, interpersonal, teamwork, and customer service skills.
• Experience working in a secluded remote environment conducive to focus.

Skills

• Microsoft Office Suite
• PDF editing tools
• Transcription software
• Adobe Acrobat
• Kofax
• Spelling
• Grammar
• Punctuation
• Sentence structure
• Proofreading
• Organization
• Prioritization
• Communication
• Interpersonal skills
• Teamwork
• Customer service

Location

• Remote

Work Type

• Permanent
• Full-time
• 37.5-40 hours/week

Experience Level

• 2-5 years

Education Level

• HS Diploma or GED

Salary/Compensations

• Up to $23.00 USD per hour
• May be eligible for an annual bonus

Benefits

• Full medical insurance
• Dental insurance
• Vacation benefits
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Company

• Opensity's mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering clients to excel.

Equal Opportunity

• Opensity is an Equal Opportunity Employer.
• We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
• Employment decisions at Opensity are based on qualifications, merit, and business needs.
• This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
• Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law.
• We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.