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About the Role

The Program Director is responsible for leading, managing, and implementing assigned programs to ensure excellence, safety, and alignment with The Child Center of NY’s mission and contractual expectations. This role ensures program goals are met, budgets are monitored, and all compliance, data, and reporting requirements are fulfilled. The Program Director also serves as the site’s Mental Health Lead, overseeing the implementation of mental health supports in coordination with the host school, The Child Center’s Behavioral Health Division, and external partners.

Responsibilities

Lead the development, implementation, and monitoring of all program components to ensure goals align with agency mission and community needs.
Maintain an active presence throughout program hours to ensure consistent safety, quality, and alignment with agency standards.
Supervise, coach, and evaluate staff to promote strong performance, professional growth, and adherence to agency expectations.
Oversee program documentation, reporting, and fiscal management to ensure accuracy, timeliness, and contract compliance.
Oversee implementation of all Mental Health Supports as required by DYCD, including ensuring all staff complete required mental health training.
Work with agency leadership to promote hiring of staff with the New York State Youth Peer Advocate Credential or support eligible staff in obtaining it.
Develop and maintain a Mental Health Referral Plan in collaboration with the host school, The Child Center’s Behavioral Health Division, and any external partners.
Communicate and coordinate with NYCPS social workers, school mental health staff, and community providers to ensure comprehensive participant support.
Facilitate referrals to mental health services using The Child Center’s QR code referral system and track and report referral data.
Create and implement a Crisis Navigation Plan for the site using the DYCD template.
Ensure all staff understand and follow the Referral and Crisis Navigation Plans.
Collaborate with school leadership, families, and community organizations to maintain strong partnerships and shared accountability for participant outcomes.
Promote youth and family engagement through consistent communication, events, and inclusive practices.
Stay informed about trends and best practices in youth development, education, and mental health.
Identify and maintain community partnerships that enhance program access and impact.
Participate in all required DYCD and agency trainings, ensuring personal completion and staff compliance.
Support and document ongoing professional development for all site staff.
Foster a learning culture that integrates youth development, trauma-informed practice, and social-emotional learning.
Manages the overall direction, coordination, and evaluation of program operations.
Supervises Assistant Program Directors, Group Leaders, Activity Specialists, and other staff as assigned.
Ensures adherence to agency policies, collective bargaining agreements, and all applicable laws and standards.

Requirements

Bachelor’s Degree in Education, Child Development, Public Administration, or related field.
Minimum 5 years of experience in youth development or education.
Minimum 2 years of experience in a supervisory role.
Proficiency in Microsoft Office.
Strong administrative skills.
Ability to plan independently.
Ability to meet deadlines.
Ability to manage multiple priorities.
Satisfactory background check, fingerprint clearance, and health screening.
Master’s Degree in Education, Public Administration, Social Work, or related field (Preferred).
Bilingual in Spanish, Mandarin, Cantonese, Bengali, Haitian Creole, or other languages relevant to the community (Preferred).
Maintain consistent professional attendance, punctuality, and conduct.
Communicate effectively with staff, partners, and families.
Use data and feedback to inform improvement.
Uphold confidentiality and compliance with HIPAA and all agency policies.
Requires regular movement between classrooms, offices, and outdoor spaces during program hours.
May lift up to 20 pounds.
Must be able to supervise active youth settings.

Skills

Youth Development
Education
Public Administration
Mental Health Supports
Microsoft Office Proficiency
Administrative Skills
Planning
Time Management
Priority Management
Communication
Data Analysis
Feedback Integration
Confidentiality
HIPAA Compliance
Trauma-Informed Practice
Social-Emotional Learning

Location

School environments

Work Type

Full-time

Experience Level

5 years of experience in youth development or education
2 years in a supervisory role

Education Level

Bachelor’s Degree in Education, Child Development, Public Administration, or related field
Master’s Degree in Education, Public Administration, Social Work, or related field (Preferred)

About the Company

The Child Center of NY’s mission