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About the Role
Questrade Financial Group (QFG) is seeking a transformative leader to bridge product strategy and technical infrastructure. This executive role will lead a team to build secure, scalable, and customer-centric financial solutions, leveraging AI to redefine financial services and enhance customer experiences.
Responsibilities
- Own and execute the end-to-end product and technology roadmap, aligning it with business goals.
- Drive a product-led culture using data analytics, user research, and feedback loops for exceptional digital banking experiences.
- Partner with business unit leaders to ensure the product stack enables revenue growth, customer acquisition, and retention.
- Oversee the evolution of architecture toward modern, API-first, and cloud-native solutions.
- Foster a robust engineering culture rooted in DevOps, CI/CD automation, clean code practices, and technical debt management.
- Evaluate, negotiate with, and manage critical third-party tech vendors, core banking providers, and FinTech partners.
- Ensure all product features and technology deployments comply with OSFI, FCAC, and privacy regulations.
- Mentor and scale a diverse team of product managers, engineers, and agile practitioners, promoting psychological safety, accountability, and continuous learning.
- Optimize the cross-functional squad model to eliminate silos between product discovery and technical delivery.
- Serve as the primary P&L leader for the bank.
Requirements
- 10+ years of progressive leadership experience in product management and/or software engineering.
- At least 5 years in an executive or director-level capacity.
- Deep understanding of the Canadian financial services landscape, including retail/commercial banking, payment networks, and core banking systems.
- Expertise in modern product discovery frameworks and Agile/Scrum/SAFe methodologies.
- Strong literacy in cloud computing (AWS, Azure, or GCP), microservices architecture, and modern data platforms.
- Exceptional communication and stakeholder management skills; ability to translate complex product and technical concepts into business outcomes for the C-suite and Board of Directors.
Skills
- Product Management
- Software Engineering
- AI
- Data Analytics
- User Research
- DevOps
- CI/CD Automation
- Cloud Computing (AWS, Azure, GCP)
- Microservices Architecture
- Modern Data Platforms
- Agile/Scrum/SAFe Methodologies
- Product Discovery Frameworks
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Executive
- Director
Education Level
- Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related discipline.
Benefits
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days
- Competitive compensation and benefits packages
- Career growth and development opportunities
- Opportunities to contribute to community causes
About the Company
- Questrade Financial Group (QFG) comprises Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, offering a range of financial services including investments, mortgages, and real estate.
- QFG utilizes cutting-edge technology to enhance Canadians' financial success and security.
- The company combines human-centric collaboration with AI-driven innovation.
- QFG fosters a diverse, inclusive, and hybrid workplace.
Equal Opportunity
- Questrade Financial Group of Companies is committed to fostering a diverse, inclusive and accessible work environment where individuals are treated with dignity and respect.
- The unique skills and experience individuals bring will be valued.
- The team reflects the diversity of the communities served and operated in.
- Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
- If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.