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About the Role
The Program Director (PD) leads, manages, and implements assigned programs, ensuring excellence, safety, and alignment with The Child Center of NY’s mission. The PD oversees program goals, budgets, compliance, and data reporting, and serves as the site’s Mental Health Lead, coordinating mental health supports with partners.
Responsibilities
- Lead program development, implementation, and monitoring to align with agency mission and community needs.
- Maintain active presence during program hours to ensure safety, quality, and agency standard adherence.
- Supervise, coach, and evaluate staff for performance and professional growth.
- Oversee program documentation, reporting, and fiscal management for accuracy and contract compliance.
- Oversee implementation of all Mental Health Supports as required by DYCD, including staff training.
- Promote hiring of staff with the New York State Youth Peer Advocate Credential or support staff in obtaining it.
- Develop and maintain a Mental Health Referral Plan in collaboration with partners.
- Communicate and coordinate with school social workers, mental health staff, and community providers for participant support.
- Facilitate referrals to mental health services and track referral data.
- Create and implement a Crisis Navigation Plan for the site.
- Ensure staff understand and follow Referral and Crisis Navigation Plans.
- Collaborate with school leadership, families, and community organizations to maintain strong partnerships.
- Promote youth and family engagement through communication, events, and inclusive practices.
- Stay informed about trends and best practices in youth development, education, and mental health.
- Identify and maintain community partnerships to enhance program access and impact.
- Participate in all required DYCD and agency trainings and ensure staff compliance.
- Support and document ongoing professional development for all site staff.
- Foster a learning culture integrating youth development, trauma-informed practice, and social-emotional learning.
- Manage the overall direction, coordination, and evaluation of program operations.
- Supervise Assistant Program Directors, Group Leaders, Activity Specialists, and other assigned staff.
- Ensure adherence to agency policies, collective bargaining agreements, and applicable laws and standards.
Requirements
- Bachelor’s Degree in Education, Child Development, Public Administration, or related field.
- Minimum 5 years of experience in youth development or education.
- Minimum 2 years of experience in a supervisory role.
- Proficiency in Microsoft Office.
- Strong administrative skills.
- Ability to plan independently, meet deadlines, and manage multiple priorities.
- Satisfactory background check, fingerprint clearance, and health screening.
Skills
- Mental Health Supports
- Mental Health Referral Plan
- Crisis Navigation Plan
- Microsoft Office Proficiency
- Administrative Skills
- Planning
- Time Management
- Priority Management
- Supervision
- Coaching
- Evaluation
- Fiscal Management
- Reporting
- Collaboration
- Communication
- Youth Development
- Trauma-Informed Practice
- Social-Emotional Learning
Location
- NYC
Work Type
- Full-time
Experience Level
- 5 years in youth development or education
- 2 years in a supervisory role
Education Level
- Bachelor's Degree in Education, Child Development, Public Administration, or related field.
- Master's Degree in Education, Public Administration, Social Work, or related field (Preferred)
About the Company
- The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives.
- Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city.
- With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.
Equal Opportunity
- The Child Center of NY is an Equal Opportunity Employer.
- All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law.
- EOE M/F/D/V