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About the Role
Retail Bankers are the face of our organization and are critical in caring for our customers each day. You will receive training to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base you develop will prepare you for advancement opportunities and a robust career in banking.
Responsibilities
- Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
- Process transactions, open accounts, and perform account maintenance.
- Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
- Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Requirements
- 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
- Previous in-store banking experience is preferred, but not required.
- Must be positive and engaging.
Work Type
- Full-time
Education Level
- High School Diploma or equivalent required.
- Associate’s degree
- Bachelor’s degree
About the Company
- Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.
- We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.
- At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve.
- By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Equal Opportunity
- Woodforest is an Equal Opportunity Employer, including Disability and Veterans.