Legal Counsel at Ombudsman For Banking Services and Investments | CA | Rezi

Legal Counsel at Ombudsman For Banking Services and Investments

Legal Counsel

Ombudsman For Banking Services and Investments · CA

1 months ago

Legal Counsel

Ombudsman For Banking Services and Investments · CA

2 months ago
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About the Role

Canada's Ombudsman for Banking Services and Investments (OBSI) is a national, independent, not-for-profit organization that resolves disputes between consumers and financial services firms in both official languages. OBSI investigates unresolved disputes and shares its knowledge to help consumers and firms.

Responsibilities

  • Provide legal research, analysis, and advice on corporate, banking, securities, employment, privacy, investigation-related, and administrative law matters.
  • Support risk identification, assessment, and response for OBSI’s operations, policies, investigations, and regulatory obligations.
  • Review and draft legal correspondence, memoranda, briefing notes, policies, procedures, and guidance materials.
  • Monitor legal, regulatory, policy, and industry developments relevant to OBSI’s mandate and operations.
  • Foster a culture of professionalism, collaboration, accountability, continuous improvement, and public service.
  • Support compliance with banking and securities regulatory requirements, OBSI’s Memorandum of Understanding, and Terms of Reference.
  • Support privacy compliance activities, including inquiries, complaints, breach assessments, and policy updates.
  • Assist with the investigation and response to compliance and service complaints.
  • Provide legal oversight and support for compliance audits.
  • Support the maintenance of compliance, complaints, privacy, and audit tracking tools.
  • Identify trends, potential compliance issues, systemic concerns, or opportunities for process improvement.
  • Provide legal support to OBSI’s reconsideration process.
  • Assist with regulatory reporting to various oversight bodies.
  • Work with internal stakeholders to ensure the accuracy, clarity, completeness, and consistency of reports.
  • Draft, review, and coordinate materials relating to reportable compliance issues and regulatory reporting requirements.
  • Support corporate governance and corporate secretarial matters, including Board and committee support.
  • Assist with the preparation of corporate secretarial and governance materials for senior management and the Board of Directors.
  • Periodically review and revise governance documents, policies, procedures, and internal records.

Requirements

  • Licensed lawyer in good standing with the Law Society of Ontario.
  • Approximately 3-7 years of relevant legal experience, preferably in corporate law, administrative law, privacy law, regulatory compliance, financial services, investigations, dispute resolution, or governance.
  • Experience providing practical legal advice in an organizational, regulatory, public interest, ombuds, financial services, or not-for-profit environment is an asset.
  • Strong legal judgment, including the ability to assess risk, identify relevant facts and issues, and provide clear, practical recommendations.
  • Strong analytical and problem-solving skills.
  • Excellent written and oral communication skills.
  • Strong interpersonal skills, including diplomacy, professionalism, and discretion.
  • Strong planning, organizational, and time-management skills.
  • Ability to work independently while recognizing when escalation or consultation is required.
  • Familiarity with banking and investment industry practices, products, services, legislation, regulation, and dispute resolution processes is an asset.
  • Familiarity with OBSI’s mandate and operating environment.
  • Strong proficiency in the Microsoft Office suite of programs.
  • Demonstrated commitment to maximizing productivity through information technology and continuously improving information technology skills.

Skills

  • Legal research
  • Legal analysis
  • Legal advice
  • Risk management
  • Drafting legal correspondence
  • Drafting memoranda
  • Drafting briefing notes
  • Drafting policies
  • Drafting procedures
  • Drafting guidance materials
  • Monitoring legal developments
  • Monitoring regulatory developments
  • Monitoring policy developments
  • Monitoring industry developments
  • Compliance support
  • Privacy support
  • Complaints investigation
  • Audit support
  • Reconsideration support
  • Regulatory reporting
  • Governance support
  • Corporate secretarial support
  • Microsoft Office suite proficiency
  • French language proficiency (asset)

Location

  • Downtown Toronto

Work Type

  • Hybrid
  • 2 days a week in the office

Experience Level

  • 3-7 years of relevant legal experience

Education Level

  • LLB/JD or equivalent law degree

Salary/Compensations

  • $115,000 – $130,000

About the Company

  • OBSI is a national, independent and not-for-profit organization.
  • OBSI helps resolve and reduce disputes between consumers and financial services firms in both official languages.
  • OBSI is responsive to consumer inquiries, conducts fair and accessible investigations of unresolved disputes, and shares its knowledge and expertise with stakeholders and the public.
  • If a consumer has a complaint against an OBSI participating bank or investment firm that they are not able to resolve with the bank or firm, OBSI will investigate at no cost to the consumer.