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About the Role

We are looking for a detail-oriented and results-driven Business Analyst to support the planning, analysis, and delivery of a major software development project. The successful candidate will ensure clear communication of requirements and alignment between business goals and technical solutions.

Responsibilities

• Collaborate with stakeholders to gather, analyze, and document detailed business and functional requirements.
• Translate business needs into technical specifications for development teams.
• Create user stories, process flows, and use cases to support system design and development.
• Facilitate meetings and workshops to define project scope, priorities, and solutions.
• Work closely with QA and development teams to support testing and ensure solutions meet business needs.
• Assist in managing project timelines and deliverables in coordination with the Project Manager.
• Support change management activities and provide training/documentation as needed.

Requirements

• 3+ years of experience as a Business Analyst, preferably within software development or digital transformation projects.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent analytical, problem-solving, and communication skills.
• Ability to translate complex business requirements into clear and concise documentation.
• Proficient in tools such as JIRA, Confluence, Microsoft Office Suite, etc.
• Experience in the travel or tourism industry is a plus.

Skills

• JIRA
• Confluence
• Microsoft Office Suite

Location

• Toronto
• Hybrid

Work Type

• Permanent
• Onsite
• Hybrid

Experience Level

• 3+ years

Education Level

• Bachelor's degree in business, Information Systems, Computer Science, or a related field.

Salary/Compensations

• 60k to 80k CAD per year

Benefits

• Competitive salary
• Performance incentives
• Paid personal days
• Birthday off
• RRSP contributions matching
• Comprehensive medical, dental, and vision coverage
• Continuous learning opportunities
• Industry-leading training
• Exclusive perks and discounts on worldwide getaways

About the Company

• Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel.
• With headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents.
• We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities.
• Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters.

Equal Opportunity

• Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone.
• We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.