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About the Role

GGRC is seeking a Communications Specialist for its San Francisco office, with openings also in San Mateo and San Rafael, CA. This role is a key resource for ensuring quality, accessibility, and inclusive communications across all GGRC channels. The position supports the execution of communication strategies, manages workflows, and helps maintain systems for effective organizational communication. The role focuses on project management, coordination, and execution of cross-departmental communications, ensuring clarity, consistency, and timeliness while managing complex projects.

Responsibilities

Implement communications strategies and tactics aligned with GGRC’s mission and priorities.
Maintain communication planning tools, calendars, and coordination systems.
Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment.
Track deliverables, timelines, and dependencies across multiple projects.
Ensure that requests that come through the website contact and elsewhere are routed to the appropriate department.
Serve as a quality control lead across all communications, ensuring clarity, consistency, and alignment with established standards.
Ensure all communications meet accessibility and inclusion standards (plain language, ADA compliance, multilingual access where appropriate).
Manage and maintain communications channels, including website, social media, newsletters, and publications.
Use analytics, feedback, and community input to spot gaps or inconsistencies and drive continuous improvement.
Identify when to leverage external consultants or additional resources.
Support department teams in developing and delivering clear, consistent communications.
Serve as a resource and partner to staff, helping them communicate clearly and effectively.
Develop and maintain templates, tools, and guidance for consistent communications.
Support trainings and coaching to strengthen staff and board communication skills at all levels of the organization.
Reinforce best practices in accessible, inclusive, and respectful communication.
Help build a culture of clarity, responsiveness, and accountability in communications.
Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC’s impact.
Identify growth areas and bring in third party experts as needed to strengthen the team’s communications skills.
Coordinate communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners.
Support development and distribution of external communications (e.g., announcements, updates, press releases).
Ensure materials reflect dignity, clarity, and lived experience of the communities GGRC serves.
Coordinate media inquiries, public statements, and outreach logistics as needed.
Coordinate communications for events, including timelines, materials, and outreach, ensuring clear, consistent, and accessible information for all audiences.
Support coordination of communications for time-sensitive or high-visibility issues.
Draft and refine messaging, talking points, and materials for leadership as needed.
Help track external developments (policy, media, community context) and flag implications.
Coordinate internal workflows to ensure timely and consistent responses.
Support preparation of leadership and board-facing materials.

Requirements

BA (Communication, marketing, Business, literature, or related field required).
5–8+ years of experience in communications, public affairs, or a related field.
Experience managing Social media for similar organizations.
Experience coordinating communications across teams or departments.
Demonstrated experience supporting disability inclusion, accessibility, and respectful representation.
Experience in disability services, healthcare, statewide government or regulatory agencies.
Familiarity with legislative and public policy processes.
Experience working in multi-stakeholder or highly regulated environments.
Experience with content management systems and video/visual storytelling tools.
Multilingual skills (e.g., Spanish, Chinese, Tagalog).
Local travel within the Counties of San Francisco, San Mateo and Marin.
Periodic travel to Sacramento and throughout the state.
Access to reliable transportation permitting travel to and between many different locations throughout the day.

Skills

Communication
Public Affairs
Social Media Management
Cross-team Coordination
Disability Inclusion
Accessibility
Respectful Representation
Content Management Systems
Video/Visual Storytelling
Plain Language
ADA Compliance
Multilingual Communication

Location

San Francisco, CA
San Mateo, CA
San Rafael, CA

Work Type

Onsite
Local Travel

Experience Level

5-8+ years

Education Level

Master's preferred
BA required

Salary/Compensations

$75,518 - $90,621

Benefits

Medical and Dental benefits with a generous employer contribution
Employer paid Life, Disability and Vision coverage
10% employer contribution to a 403(b) retirement account
13 vacation days
15 sick days
11 paid holidays
6 personal holidays
Up to 5 paid days for continuing education

About the Company

GGRC values diversity and believes in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems.
GGRC is community minded and passionate.
GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive.
GGRC endeavors to place each person at the center of his, her or their own life.
GGRC approaches each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person.

Equal Opportunity

Golden Gate Regional Center is an Equal Opportunity Employer.
GGRC values diversity; people of all backgrounds are encouraged to apply.