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About the Role
Goodwill of the Finger Lakes is seeking a hands-on, proactive Facility Supervisor to support the daily operations, maintenance, and safety of its facilities. This role leads a team of maintenance and custodial staff to ensure buildings and grounds are safe, efficient, and well-maintained.
Responsibilities
- Supervise and coordinate daily maintenance, repairs, and support for buildings, grounds, and facility systems.
- Ensure hands-on tasks are completed efficiently and safely.
- Monitor building systems and respond to routine operational needs.
- Direct maintenance staff, custodians, and technicians.
- Assign tasks, monitor performance, and provide coaching.
- Ensure all work complies with health, safety, and environmental regulations.
- Conduct regular inspections and safety drills.
- Oversee onboarding and training of new maintenance staff.
- Coordinate with external vendors and contractors for specialized repairs or services.
- Maintain accurate records of maintenance activities, expenses, and compliance checks.
- Track work orders and ensure timely completion.
- Approve repairs, purchases, and vendor work up to $3,000; escalate larger needs to the Facility Manager.
- Respond to facility-related emergencies and troubleshoot issues promptly.
- Support budget tracking and cost control for operations and repairs.
- Assist in planning and executing minor projects and preventive maintenance.
- Manage fleet vehicles, including scheduling inspections, coordinating repairs, and ensuring compliance.
- Participate in on-call rotation for urgent facility needs.
- Utilize digital tools such as Excel, Salesforce, Word, ADP, and Co-Pilot/AI platforms.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent required; technical or vocational training preferred.
- 5+ years of experience in building maintenance or facilities operations.
- Previous experience supervising teams in a maintenance or facilities setting.
- Strong working knowledge of HVAC, plumbing, electrical, carpentry, and general building systems.
- Proficiency in Microsoft Office Suite, Salesforce, ADP, and familiarity with AI tools.
- Valid driver’s license and ability to travel between sites.
- Strong interpersonal, organizational, and decision-making skills.
- Must be able to lift up to 25 pounds frequently and up to 80 pounds occasionally.
- Requires climbing, balancing, stooping, kneeling, crouching, and reaching.
- Must have full range of vision and ability to adjust focus.
Skills
- Action Orientation
- Dealing with Ambiguity
- Customer Focus
- Timely Decision Making
- Interpersonal Savvy
- Organizational Agility
- Project Management
- Technical Knowledge of Building Systems
- Microsoft Office Suite
- Salesforce
- ADP
- AI tools
Location
- 422 Main Campus
- All Goodwill of the Finger Lakes locations
Work Type
- Full-time
Experience Level
- 5+ years of experience in building maintenance or facilities operations
- Previous experience supervising teams
Education Level
- High school diploma or equivalent
- Technical or vocational training preferred
About the Company
- Goodwill of the Finger Lakes is an Equal Opportunity Employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.