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About the Role

As Communications Manager, Corporate and Product, you will help shape how Scale communicates its work in building enterprise AI, covering company narrative, product launches, partner communications, media presence, and executive visibility. This role focuses on translating complex enterprise AI deployments and partnerships into clear, compelling narratives for business and vertical industry audiences, with a core emphasis on pitching and positioning Scale's enterprise wins, product launches, and customer partnerships.

Responsibilities

Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning.
Help translate complex enterprise AI deployments and business outcomes into narratives that resonate with business and vertical industry audiences.
Identify opportunities to position Scale as a trusted enterprise AI partner by developing media strategies, storylines, and press materials such as customer case studies, Q&As, briefing documents, and product announcements.
Partner closely with enterprise product managers and go-to-market leaders to deeply understand their work and accurately represent it externally.
Work closely with communications teams at partner organizations to coordinate joint announcements and ensure aligned messaging.
Build and maintain relationships with reporters and influencers across business and enterprise technology media.
Collaborate with legal, policy, marketing, and social teams to ensure messaging is accurate, consistent, and aligned across channels.
Contribute to the planning and execution of multi-channel communications campaigns that elevate Scale's enterprise credibility and product leadership.
Monitor media coverage and industry conversations to identify opportunities for Scale to lead, respond, or clarify.
Help prepare executives for interviews, conferences, briefings, and speaking opportunities.
Track performance against communications goals and refine strategies based on impact and feedback.

Requirements

7+ years of experience in technology communications, product communications, or enterprise-focused PR (in-house or agency).
Strong understanding of enterprise technology, AI, or B2B software, with the ability to distill complex business and technical concepts into clear, simple stories.
Experience supporting enterprise product or platform communications strongly preferred.
Demonstrated success in media relations, including securing coverage for enterprise and business-driven stories across traditional and emerging formats.
Excellent writing and editing skills across formats, including narrative documents, announcement blog posts, and executive briefing materials.
Highly organized, with the ability to manage multiple complex projects in a fast-paced environment.
Comfortable working closely with product leaders, customers, and senior executives.
Genuine enthusiasm for enterprise AI adoption and the role it plays in transforming business.

Skills

Technology communications
Product communications
Enterprise-focused PR
Enterprise technology
AI
B2B software
Media relations
Writing
Editing
Project management

Location

San Francisco
New York

Work Type

Full-time

Experience Level

7+ years

Salary/Compensations

$151,200—$189,000 USD

Benefits

Base salary
Equity
Comprehensive health, dental and vision coverage
Retirement benefits
Learning and development stipend
Generous PTO
Commuter stipend

About the Company

Scale's mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
We are expanding our team to accelerate the development of AI applications.

Equal Opportunity

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
We comply with the United States Department of Labor's Pay Transparency provision.