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About the Role

The Branch Manager is responsible for all aspects of the branch and its personnel, serving as the face of the company in the community. This role involves managing daily operations, client relationships, profitability, and team development to achieve branch success.

Responsibilities

• Manage finances to an agreed-budgeted P&L.
• Drive team to achieve annual and monthly sales/revenue goals.
• Oversee and maintain the integrity and accuracy of the physical inventory.
• Handle escalated customer requests.
• Ensure customers receive efficient and expedient service.
• Ensure proper staffing levels.
• Manage attendance, coach, and counsel employees.
• Create expectations, lead staff, and manage processes.
• Ensure all operations and cash handling are performed per policies and procedures.
• Ensure cleanliness and safety of the building.
• Manage display area to optimize sales and ease of usage.
• Introduce and implement new procedures and policies within the branch.
• Conduct regular meetings with staff.
• Evaluate staff performance through employee reviews.
• Partner with Corporate Human Resources to assess the local employment market and support recruiting initiatives.
• Ensure adherence to organizational policies, protocols, and operating procedures.
• Provide regular feedback to the Director of Operations on branch operations.

Requirements

• Bachelor's in Business Administration or a related field.
• 3-5 years of strong management experience in sales, warehouse, and inventory management.
• Experience in recruiting, coaching, training, and leading a branch or retail showroom sales team.
• Ability to motivate, lead, and develop staff.
• Enjoy working in a busy, fast-paced, high-energy environment.
• Ability to communicate effectively with clients and internal employees.
• Minimum of two years of customer service experience.
• Willingness to learn and adapt to change.
• Ability to prioritize and multi-task.
• Detail-oriented and well-organized.
• Proficient in Microsoft Office products (specifically Excel, Word, Outlook).

Skills

• Sales management
• Warehouse management
• Inventory management
• Recruiting
• Coaching
• Training
• Team leadership
• Customer service
• Communication
• Prioritization
• Multi-tasking
• Detail-orientation
• Organization
• Microsoft Office Suite (Excel, Word, Outlook)

Work Type

• Full-time

Experience Level

• 3-5 years management experience

Education Level

• Bachelor's in Business Administration or related field

Salary/Compensations

• $100,000—$110,000 USD

Benefits

• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

About the Company

• At Construction Resources, our people are the driving force behind everything we do.
• Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

Equal Opportunity

• Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.