About the Role
Assists in the examination and treatment of patients under the direction of the Physician and/or Designee.
Responsibilities
- Interviews patients and measures vital signs and other pertinent information.
- Records patient information in their medical record.
- Prepares treatment rooms and patients for examination.
- Assists clinician with patient care.
- Inventories, orders, and replenishes medical supplies and materials.
- Gives treatments and performs routine laboratory tests.
- Schedules appointments, performs clinical tasks, and completes appropriate forms.
- May administer medications, including injections.
- May be responsible for cleaning, processing, sterilizing, and checking instruments.
- Performs computer data entry functions.
- Performs clinical/technical skills specific to the department.
- Practices customer service standards.
- Anticipates customer needs and takes proactive steps to meet them.
- Promptly responds to alarms and patient requests.
- Facilitates the customer's ability to utilize resources.
- Assures a clean, orderly, and functional work environment.
- Acts as an effective team member, being flexible, cooperative, and willing to assist others.
- Manages difficult or conflict situations constructively.
- Takes accountability for own actions.
- Acts as a resource and mentor to new employees, students, and other team members.
- Actively participates in departmental professional development activities.
- Adheres to Attendance Policy.
- Supports a collaborative labor-management partnership environment.
Requirements
- Minimum six (6) months of experience or successful completion of Kaiser Permanente externship.
- Current KP Coalition employees have this experience requirement waived per the National Agreement.
- Ability to read, write, and comprehend medical information.
- Ability to effectively present information, both verbal and written.
- Must be willing to work in a Labor Management Partnership environment.
- Refer to Position Specifications outlined in the appropriate collective bargaining agreement.
- Demonstrated ability to use personal computer.
Skills
- Basic Life Support
- Medical Terminology Certificate or equivalent experience
Experience Level
- Minimum six (6) months of experience
Education Level
- High School Diploma/GED
- Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California
