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About the Role

Responsible for orienting, assessing, and case managing public assistance recipients for Self-Sufficiency Center programs. Conducts appointments, group orientations, and participant services across all service delivery locations.

Responsibilities

• Conducts individual appointments, group orientations, and program participant services for Self-Sufficiency Center programs in all service delivery locations.
• Assesses and assigns program participants to Work Experience Program assignments.
• Assists program participants with vocational goals, employment barriers, and necessary supportive services.
• Assists program participants in résumé development, employment application, job searching, vocational goal development, work habits, and work ethic.
• Conducts Job Readiness Training Program sessions monthly in Jamestown and Dunkirk.
• Provides retention and follow-up services to program participants.
• Monitors and reports program participant attendance and compliance/non-compliance, taking appropriate action.
• Completes all required data entry.
• Maintains appropriate and required program participant files.
• Completes and submits reports to program management.
• Exercises flexibility in assisting other Self-Sufficiency Center staff.
• Cross-trains with other Self-Sufficiency Center staff.
• Performs all other duties as assigned.

Requirements

• One year human services or social work experience.
• Master's degree in Human Services or related area accepted in lieu of experience.
• Valid driver's license.
• Reliable access to a personal vehicle.

Skills

• Social awareness
• Record keeping
• Knowledge of the world of work and job market
• Knowledge of vocational rehabilitation and human service agencies in the area
• Computer proficiency
• Oral and written communication skills
• Employment preparation skills
• Knowledge of area industries, social service, and health agencies
• Fluently bilingual in English and Spanish

Location

• Jamestown
• Dunkirk

Work Type

• Full-time

Experience Level

• 1 year

Education Level

• Bachelor's degree in Human Services or related area