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About the Role

The Manager Medical Practice is responsible for providing leadership, management, and oversight to assigned medical practice(s). This role collaborates with clinicians and staff to optimize patient flow, reduce errors, improve access to service, and enhance the patient experience. The Practice Manager will also support staff in delivering safe, efficient, and patient-centered care, while managing key performance indicators related to growth, operations, patient access, quality, and finance.

Responsibilities

Manages the day-to-day operations of the medical practice.
Develops and implements short-term and long-term goals to grow the business.
Manages provider scheduling templates, hours/days of service, no-show rates, and cancellations to ensure appropriate patient access.
Manages and monitors staffing levels, participates in hiring, staff orientation, performance reviews, and corrective actions.
Proactively solves problems, administrative issues, or patient complaints.
Trains and educates staff on health system policies, compliance program, and regulations.
Ensures revenue cycle processes are clear and well-executed for efficient billing and positive patient experience.
Holds monthly meetings with clinicians and staff to communicate changes and solicit feedback.
Meets with clinicians monthly to review dashboard results and develop action plans for KPIs.
Develops capital needs list, reviews operating budgets, and ensures budgets are met.
Manages and maintains medical practice physical plant, equipment, and inventory.
Provides guidance with scheduling new provider interviews, onboarding, and health plan credentialing.
Maintains and models the Organization's values.
Fulfills and adheres to all compliance responsibilities.
Performs other duties as required.

Requirements

Bachelors degree or equivalent experience required.
Three to five (3-5) years of progressive management experience in a medical practice or integrated health system required.
Strong interpersonal, telephone, and computer skills (Microsoft Office Suite required).
Working knowledge of practice management and electronic medical record software systems.
Ability to travel between practices as needed.

Skills

Microsoft Office Suite
Practice management software
Electronic medical record software
Interpersonal skills
Telephone skills
Computer skills
Written communication skills
Verbal communication skills

Location

New York
Connecticut

Work Type

Full-time

Experience Level

3-5 years management experience

Education Level

Bachelors degree
Masters Business Administration (MBA)
Masters Healthcare Administration (MHA)

Salary/Compensations

$33.21 - $61.68 Hourly

About the Company

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.
Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities.
Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.