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About the Role

Trunk Tools is seeking an FDX Manager to lead a team of Forward Deployed Experts within a top-20 general contractor account. This player-coach role involves managing team deployment, ensuring quality and consistency, and transitioning coverage models. You will partner closely with the Program Manager on overall strategy and KPIs.

Responsibilities

• Hire, coach, and lead a team of five to eight Forward Deployed Experts.
• Stay hands-on and lead from the front by carrying select field engagements.
• Set the standard for excellent FDX work.
• Allocate FDX across customer regions and projects against clear adoption targets.
• Manage coverage as it ramps to peak and then tapers.
• Ensure a consistent methodology, use-case library, and outcomes across the team.
• Contribute to the shared playbook for continuous improvement.
• Run the flex model as the engagement matures, rotating FDX to fractional coverage or across accounts.
• Forecast capacity and proactively flag needs.
• Partner with the Program Manager on plan, cadence, and KPIs.
• Interface with product teams on custom agent needs and escalate blockers.
• Report on adoption and efficiency outcomes driven by the team to program governance.

Requirements

• 7+ years of experience including people leadership (hiring, coaching, leading teams).
• Background in construction operations with strong AI fluency.
• Experience leading field, deployed, or turnaround teams; professional-services or consulting leadership is a plus.
• Genuine player-coach with credibility in doing the work and developing people.
• Capacity planning skills and judgment to deploy a team against shifting demand.
• Construction domain depth and daily AI-tool fluency.
• Strong stakeholder management across customer and internal teams.

Skills

• People Leadership
• Construction Operations
• AI Fluency
• Field Team Leadership
• Professional Services
• Consulting
• Capacity Planning
• Stakeholder Management

Location

• Remote
• Hybrid
• NYC
• Austin

Work Type

• Full-time
• Remote
• Hybrid

Experience Level

• 7+ years of experience

Education Level

• Bachelor's degree or equivalent experience
• Leadership, construction, or AI-related certifications are a plus

Benefits

• Competitive salary
• Stock option equity packages
• 4 Medical Plans to choose from including 100% covered option
• Dental and Vision Insurance
• Learning & Growth stipend
• Flexible long-term work options
• Free lunch provided in the office in NYC & Austin
• Unlimited PTO
• IRL / In-Person retreats throughout the year

About the Company

• Trunk Tools is the leading AI company revolutionizing construction.
• We recently raised a $40M Series B led by Insight Partners, bringing our total funding to $70M.
• Our mission is to build the future of construction through intelligent automation.
• Founded by builders and technologists (Stanford, MIT), our team has delivered software used by over 140,000 field professionals.
• Our team has doubled in the past year, and with 100+ employees (50+ engineers), we’re scaling fast and entering a period of hypergrowth.

Equal Opportunity

• As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you.
• We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.