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About the Role

WOW! mobile boutique is seeking a Part Time Sales Associate to engage mall shoppers, follow the sales process, and provide personalized customer experiences. This role is crucial in offering unbiased wireless solutions and advice, making WOW! mobile boutique a premiere wireless retailer in Canada.

Responsibilities

• Actively engage mall shoppers and follow each step of our sales process.
• Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
• Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
• Deliver on our brand promise by offering personalized, unbiased, advice.
• Consistently achieve all key business metrics.
• Offer a best-in-class customer experience.
• Participate in documented coaching conversations.
• Responsible for inventory management receiving, signing, and securing inventory.
• Follow merchandising and daily store cleanliness standards.
• Complete daily operations tasks, such as opening & closing the kiosk.
• Complete all required training modules and tasks.
• Stay current on promotions, products, services and policies.
• Follow our policies and procedures and maintain a high level of integrity.
• Managing cash, point of sale and inventory systems.
• Available to work during mall hours (evenings and weekends) based on operational needs.
• Manage multiple priorities with a demonstrated sense of urgency.
• Ability to easily adapt to change in a fast-paced environment.

Requirements

• 20-25hr/week availability.
• Initiate conversations with mall traffic.
• Adapt in a fast-paced environment.
• Be your genuine self.
• Approach each customer in a unique and personalized way.
• Invested in personal and professional growth and development.
• Open to feedback and coaching.
• Customer-facing experience in retail or hospitality using a point-of-sale system.
• Available to work during mall hours including evenings and weekends.
• Wireless retail experience or commission sales experience is an asset.
• Ability to lift 30-50 pounds.
• Ability to stand for extensive periods of time.
• Provide consent for criminal background checks.

Skills

• Sales process
• Networking
• CRM tool usage
• Brand ambassadorship
• Customer service
• Inventory management
• Merchandising
• Store operations
• Training completion
• Product knowledge
• Policy adherence
• Integrity
• Cash management
• Point of sale systems
• Urgency management
• Adaptability

Location

• Centerpoint Mall, Toronto ON

Work Type

• Part time
• Onsite

Experience Level

• Entry Level

Salary/Compensations

• $17.65/hr + commission

Benefits

• Part time hours (20-25hrs/week)
• Competitive salary AND uncapped commission structure
• 50% of your monthly wireless plan
• Rewards & Recognition, based on monthly and quarterly performance
• Dedicated training and coaching to help you reach your goals

About the Company

• WOW! mobile boutique is a multi carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. It has kiosks in 80 locations across Canada.
• WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.
• WOW! mobile boutique is a certified Great Place to Work® in Canada!
• We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.
• At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.

Equal Opportunity

• WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.
• WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.