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About the Role

The HR Operations and Analytics team seeks a hands-on, execution-oriented Contractor to support high-priority initiatives through project coordination, process mapping, data analysis, and document management in the Microsoft 365 environment. This role requires someone who understands complex organizations, manages multiple stakeholders, and translates ambiguity into action, acting as an analyst, coordinator, and problem-solver to keep projects moving and generate insights.

Responsibilities

Coordinate cross-functional projects, track tasks, timelines, and deliverables, and ensure follow-through.
Conduct end-to-end process mapping and support business process documentation.
Analyze data using Excel and Power BI to extract insights and inform decision-making.
Develop clear, concise presentations and reports using PowerPoint and other Microsoft tools.
Engage stakeholders to clarify business problems, identify pain points, and co-create solutions.
Prepare project trackers, meeting minutes, pre-reads, and action summaries for team and leadership meetings.
Create and maintain organized, version-controlled documentation libraries using Microsoft 365 tools (SharePoint, OneDrive, Teams, etc.).
Manage access, permissions, and logical folder structures to ensure intuitive navigation and collaboration.

Requirements

3+ years of experience in roles involving project coordination, process improvement, or business/data analysis.
Demonstrated experience working in large, complex or matrixed organizations.
Strong working knowledge of the Microsoft 365 suite, including SharePoint (site creation, document libraries, access control), Teams (channel structure, file management), OneDrive, Excel, Power BI, PowerPoint, and Outlook.
Proficiency in Excel (pivot tables, lookup functions, data cleaning) and Power BI (dashboards, data visualization).
Process mapping skills like Visio.
Excellent communication, stakeholder engagement, and time management skills.
Experience working with HR, operations, transformation, or shared services teams.
Familiarity with PeopleSoft, Workday, or ERP/HRIS systems.
Exposure to project/task management tools.
Excellent oral, written, presentation, and communication skills.
Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint).
Proficiency with Microsoft SharePoint version 2010 or higher.
Familiarity with Microsoft Project version 2010 or higher.
Excellent inter-personal skills including the ability to work with individuals at all levels of the organization.
Strong analytical and problem solving skills.
Ability to effectively prioritize and execute in a high-pressure environment.
Ability to independently set priorities and meet deadlines in a fast paced environment; a self-starter.
Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements.
Can produce sample work upon request to the MTA.

Skills

Project coordination
Process mapping
Data analysis
Document management
Microsoft 365
SharePoint
OneDrive
Teams
Excel
Power BI
PowerPoint
Outlook
Visio
Stakeholder engagement
Time management
PeopleSoft
Workday
ERP/HRIS systems
Project/task management tools
Microsoft Office 2013
Microsoft Project
Standard Operating Procedures (SOPs)

Location

2 Broadway NY 10004

Work Type

Partly Remote (2-3 days remote, 2-3 days on site)
Desk work only

Experience Level

3+ years of experience

About the Company

Client: MTA