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About the Role

The Flight Crew Scheduler is responsible for scheduling Flight Crewmembers in compliance with Federal Aviation Regulations (FARs), Company policies, and the Collective Bargaining Agreement. This role requires excellent customer service skills and coordination with various departments and crewmembers.

Responsibilities

• Schedule and notify Flight Crewmembers in accordance with Federal Aviation Regulations (FAR), Company policies and procedures, and Collective Bargaining Agreement (CBA) using available data and reports.
• Monitor Flight Crewmembers’ schedules for irregularities.
• Process Crewmember schedule adjustments using automated computer programs.
• Arrange for Crewmember hotel and/or transportation if necessary.
• Assist with research, data analysis, development and execution of departmental programs.
• Complete other duties as assigned by Crew Services and/or System Operations Leadership.

Requirements

• High School Diploma or General Education Development (GED) Diploma.
• One (1) year customer service or office experience.
• Successful completion of pre-employment assessment(s).
• Available for overnight travel (10%).
• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required, this position is not eligible for visa sponsorship.

Skills

• Customer service
• Office experience

Location

• US

Work Type

• Full-time

Experience Level

• 1 year customer service or office experience
• Bachelor’s Degree OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• Crew Scheduling experience
• Operations experience in Part 117 and 121 Airline environment

Education Level

• High School Diploma or GED
• Bachelor's Degree

Salary/Compensations

• $26.25 per hour

Benefits

• Access to healthcare benefits
• 401(k) plan and company match
• Crewmember stock purchase plan
• Short-term and long-term disability coverage
• Basic life insurance
• Free space available travel on JetBlue

About the Company

• JetBlue culture
• JetBlue values of Safety, Caring, Integrity, Passion and Fun
• JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Upholding JetBlue’s safety performance metric goals

Equal Opportunity

• Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls.