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About the Role

The Coordinator Inflight Crew is responsible for managing Inflight Crewmember schedules, operating pairings, and open segments. This role ensures operational integrity and compliance with regulations during normal and irregular operations, while providing excellent customer service and interdepartmental coordination.

Responsibilities

• Monitor and resolve operational disruptions and legalities for all pairings and schedules of Inflight Crewmembers in accordance with Federal Aviation Regulations (FAR), Collective Bargaining Agreements (CBA) and company policies and procedures.
• Schedule and allocate Inflight reserve resources for the assignment of open flying and operational coverage.
• Communicate and coordinate with System Operations to resolve daily operational irregularities.
• Continuously monitor company Electronic Mail.
• Make close-in, critical Inflight Crewmember notifications as necessary.
• Maintain daily checklists, shift logs, and provide verbal briefings as necessary and assigned.
• Complete other duties as assigned by Crew Services Leadership.

Requirements

• High School Diploma or General Education Development (GED) Diploma
• One (1) year of Scheduling and/or Operational Experience
• Successful completion of the pre-employment math assessment
• Solid computer background including extensive use of Microsoft Office
• Ability to work independently with a sense of urgency and attention to detail
• Excellent organizational skills
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required, this position is not eligible for a visa sponsorship

Skills

• Strong verbal and written communication skills
• Strong mathematic skills
• Strong Customer Service Skills
• Experience with automated Crew Management Systems
• Thorough understanding of the Federal Aviation Regulations (FAR) Part 121

Location

• Onsite

Work Type

• Full-time
• Shift work

Experience Level

• One (1) year of Scheduling and/or Operational Experience
• One (1) year Crew Scheduling experience

Education Level

• High School Diploma or GED
• Bachelor’s Degree

Salary/Compensations

• $32.18 per hour

Benefits

• Performance bonuses
• Restricted stock units
• Healthcare benefits
• 401(k) plan and company match
• Crewmember stock purchase plan
• Short-term and long-term disability coverage
• Basic life insurance
• Free space available travel on JetBlue

About the Company

• JetBlue culture: Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities

Equal Opportunity

• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position