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About the Role

This role travels between assigned branches to provide customers with high-quality, prompt, and professional financial services. You will interact with clients, offer exceptional service, and process financial transactions accurately and efficiently while supporting branch goals.

Responsibilities

• Support team efforts to achieve growth targets in financial performance and client acquisition.
• Actively seek and deliver client introductions to the right team member(s) to achieve growth targets and execute sales initiatives.
• Provide positive client experience by assisting with account questions, problems, and/or complaints.
• Resolve client issues through research and communication in a timely and effective manner.
• Deliver client engagement and education.
• Meet behavioral activity goals, including referrals.
• Deliver timely and accurate daily financial transactions, striving for no controllable preventable losses.
• Understand and adhere to all applicable bank policies and regulations.
• Perform special projects and additional duties as required.
• Consistently adhere to regulatory and compliance policies and standards.
• Complete required compliance trainings.
• Maintain compliance with applicable federal, state, and local laws and regulations.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent education.
• 0 – 3 years of customer service and sales experience.
• Experience in the financial services industry is preferred.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Skills

• Action-oriented
• Business Acumen
• Approachability
• Problem Solving
• Priority Management

Location

• East Meadow, NY 11554

Work Type

• Float
• Full-time

Experience Level

• 0-3 years

Education Level

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Salary/Compensations

• $17.00 - $22.55 per hour

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

About the Company

• Flagstar is committed to providing clear and accurate compensation information in accordance with applicable laws.
• Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Equal Opportunity

• Flagstar is an Equal Opportunity Employer