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About the Role

The General Manager II guarantees the overall success of a highly complex, large-scale distribution center environment, ensuring it is a productive, safe, and positive workplace. This role involves managing the day-to-day operations, budget, and strategic objectives of the distribution center, focusing on maximizing productivity and expenses while upholding company values. The GM II leads a team to ensure optimal organization for excellent customer service, timely and damage-free merchandise delivery.

Responsibilities

Manage all aspects of the DC's financial, operational, people, process, and service objectives to drive continuous improvement and efficiency gains.
Participate in strategic and business process improvement projects for the distribution network.
Manage 3PL provider to ensure optimal performance and metrics are achieved (depending on DC).
Evaluate work methods, procedures, controls, and staffing to ensure accurate and timely product movement and processing.
Manage warehouse layout for maximum efficiency based on seasonality and inventory needs.
Interact with business partners (Supply Chain, Operations, Merchandining, Finance, HR, Asset Protection, Stores) to drive results and deliver solutions.
Identify and share best practices across the Distribution network.
Coach, train, and develop Associates through formal and informal programs, providing job performance feedback.
Maintain a union-free work environment by creating an employee-centered workplace.
Ensure Store and Customer needs are met, service is managed to KPIs, and concerns are handled promptly.
Manage emergency issues with Stores and Customers.
Conduct store walks with store leadership teams.
Ensure a culture of safety by following safety policies and procedures.
Monitor DC safety, physical security, and operational metrics daily, weekly, and monthly.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Skills

Proficiency in Microsoft Outlook, Word and Excel software applications
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).
Ability to work a flexible schedule.
Ability to be -on-call- at various times.
Must be able to work weekends and holidays.
Must be open to relocation.
Acts with Integrity
Problem Solving
Customer Driven
Gets Things Done
Communicates Effectively
Plans Strategically
Ground-Engaged
Building Relationships
Champions Development
Stress Tolerance
Safety Orientation

Location

Distribution Center

Work Type

Full-time

Experience Level

7+ years of work experience
Reports to Regional Manager - Distribution
Accountable for the management of a department or functional group through subordinate supervisors/managers

Education Level

High school diploma and/or GED
Bachelors Degree concentrating in Operations Management, Business or Supply Chain (Preferred)

Salary/Compensations

$165,000.00 - $180,000.00

Benefits

Typically requires overnight travel 5% to 20% of the time.
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

About the Company

With a career at The Home Depot, you can be yourself and also be part of something bigger.