About the Role
As a Supervisor, you will support the store's leadership team and drive best-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store's success.
Responsibilities
- Deliver a high level of personalized customer engagement through genuine interactions.
- Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
- Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
- Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
- Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
- Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
- Assist in training and onboarding new team members; provide ongoing feedback and support.
- Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
- Support inventory integrity through proper shipping, receiving, and loss prevention practices.
- Promote community engagement by participating in local initiatives and events.
- Uphold company policies, safety standards, and operational procedures.
- Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.
Requirements
- 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
- Proven ability to drive results through store teams and exceed sales and profit goals.
- Skilled in coaching, motivating, and building high-performing, diverse teams.
- Strong verbal and written communication skills with the ability to influence across all levels.
- Solution-oriented and flexible in a fast-paced, dynamic retail environment.
- Capable of working independently, managing shifting priorities, and meeting business expectations.
- Comfortable using word processing, spreadsheets, and retail software tools.
- Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
Skills
- Customer engagement
- Sales goal achievement
- Coaching and development
- Supervision
- Inventory management
- Visual merchandising
- Loss prevention
- Community engagement
- Communication
- Problem-solving
- Adaptability
- Time management
- Computer proficiency
Location
- Onsite
Work Type
- Part-time
Experience Level
- 1+ years of retail or store leadership experience
Education Level
- High School Diploma or equivalent preferred
Salary/Compensations
- $21.50 - $30.00 USD per hour
- Eligible for additional compensation awards (annual incentive plan, sales incentive, or commission potential)
Benefits
- Some benefits offered by VF Corporation are available for this position.
- General overview of benefits available at www.MyVFbenefits.com
About the Company
- Vans is the original brand rooted in the authentic lifestyle of skateboarding.
- Mission: To inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformity, and relentless progression.
- Vision: To push culture forward because we believe that the pursuit of progression never ends.
- Inspired by the future generation of positive catalysts within our community.
- Values and culture can be found at Vans Careers or www.vans.com.
Equal Opportunity
- VF values a diverse, inclusive workforce and provides equal employment opportunity for all applicants and employees.
- All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
- VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.
- VF will consider for employment qualified applicants with arrest and conviction records, pursuant to all applicable local Fair Chance Ordinance requirements.
