Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Lead and support clinical and administrative teams, ensuring smooth operations and exceptional patient experiences at a growing pediatric dental practice. This role is ideal for candidates with orthodontic leadership experience who enjoy balancing patient care, operations, scheduling, and team development in a fast-paced specialty practice.

Responsibilities

• Oversee daily front and back office operations efficiently
• Lead, mentor, and support staff using a servant-leadership approach
• Manage scheduling, billing, daily closeouts, and clinical workflow
• Ensure compliance with HIPAA, OSHA, and pediatric dental standards
• Track and analyze KPIs: production, collections, payroll, and expenses
• Handle escalated patient concerns professionally and empathetically
• Train staff on new systems, policies, and performance goals
• Supervise insurance verification, benefit reviews, and patient financing
• Collaborate with HR on staff development, coaching, and performance feedback

Requirements

• 4+ years of dental experience, including 2+ years in a leadership role
• Proficiency with Dentrix or similar dental practice management software
• Orthodontic experience strongly preferred
• Experience working in a pediatric dental and orthodontic practice is highly desirable
• Strong understanding of orthodontic scheduling, treatment coordination, insurance, and patient financing is a plus
• Experience managing workflows for multiple providers and specialties is preferred
• Strong knowledge of pediatric dental procedures, insurance, and billing
• High school diploma or equivalent required
• Must be able to commute or relocate to Queens, NY

Skills

• Leadership
• Communication
• Organizational skills

Location

• Valley Stream, NY

Work Type

• Full-Time
• On-Site

Experience Level

• 2+ years in a leadership role
• 4+ years of dental experience

Education Level

• High school diploma or equivalent required
• College degree or advanced certifications preferred

Salary/Compensations

• $25-$35/hour
• $3,500 Sign-On Bonus
• Performance Bonuses & Annual Salary Reviews

Benefits

• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Life Insurance Coverage
• FSA & HSA Options
• Paid Time Off (PTO)
• Aflac Supplemental Coverage
• Employee Discounts

About the Company

• At Pediatric Dentistry of Queens, we are committed to providing a fun, welcoming, and high-quality pediatric dental and orthodontic experience for children and families.
• At Pediatric Dentistry of Valley Stream we value collaboration, excellence, and kindness in everything we do.