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About the Role

The People Department is seeking a Learning and Development Manager to implement professional development initiatives. This role designs and delivers programs that support staff in developing the skills, knowledge, and confidence to do their best work, managing the Learning and Development infrastructure end-to-end.

Responsibilities

• Define the strategic framework and direct the development of key learning solutions, including workshops, cohort-based programs, blended learning, and experiential development utilizing best practice approaches across all-staff, managers, senior leadership and role-specific audiences, including interns
• Consult and collaborate with subject matter experts to ensure content accuracy and clarity
• Manage compliance training for staff across the Center
• Create facilitator guides for learning programs
• Facilitate train-the-trainer (TTT) sessions to extend Learning and Development capacity across the organization
• Build and maintain manager capability curricula, including learning pathways for new and experienced managers
• Maintain CJI's Learning a d Development calendar
• Manage external vendors, contracts, and content licensing
• Administer the learning management platform (LMS)
• Conduct learning needs assessments and partnering closely with program departments to address skill gaps
• Track, manage data, and provide recommendations on utilization, learning outcomes and report on participation, completion, and impact
• Manage programming logistics, delivery, and communications. Including marketing and publication of training offerings
• Other related tasks supporting Learning and Development and the goals of the People Experience & Development team

Requirements

• Bachelor’s degree or other relevant graduate degree and five years of experience in learning and development, instructional design, or training, including direct facilitation experience required
• Demonstrated skill designing curricula for adult learners across formats (in-person, virtual, asynchronous)
• Experience administering an learning management platform (LMS)
• Strong project management and organizational skills
• Certification or formal coursework in instructional design, adult learning, coaching, or facilitation
• Clear written and verbal communication
• Experience in nonprofit, public-sector, or other mission-driven settings (Preferred)
• Familiarity with manager development and capability frameworks (Preferred)
• Must be legally authorized to work in the United States at the time of application and throughout the duration of employment
• Must provide accurate and truthful information throughout the hiring process

Skills

• Learning and development
• Instructional design
• Training
• Facilitation
• Adult learning
• Coaching
• Project management
• Organizational skills
• Learning management platform (LMS) administration
• Curriculum design
• Manager development

Location

• Midtown Manhattan
• Travel to sites within the five boroughs and Newark, NJ

Work Type

• Full-time
• Hybrid (2-3 days on site required per week)

Experience Level

• Five years of experience in learning and development, instructional design, or training

Education Level

• Bachelor’s degree or other relevant graduate degree
• Certification or formal coursework in instructional design, adult learning, coaching, or facilitation

Salary/Compensations

• $90,000 - $118,500

Benefits

• Comprehensive healthcare with a national network
• Free basic dental coverage
• Vision insurance
• Short-term and long-term disability
• Life insurance
• Flexible spending accounts including commuter FSA
• Talkspace and Ginger through healthcare plans
• 403(b) retirement plan with a two-to-one employer contribution up to 5%

About the Company

• The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
• Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
• With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through operating programs, conducting original research, and providing expert assistance and policy guidance.
• Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.

Equal Opportunity

• The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
• We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
• We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
• Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.