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About the Role
Cawley & Bergmann, LLC is seeking full-time Large Balance Collectors in Newark, NJ, to handle high-balance accounts and utilize negotiation expertise for successful resolutions. This role involves making outbound calls, guiding consumers through payment solutions, and providing courteous customer service.
Responsibilities
- Make outbound calls
- Guide consumers through payment solutions
- Apply negotiation expertise to secure successful resolutions
- Provide courteous customer service
- Manage large-balance accounts with precision
- Represent the professionalism of the team
Requirements
- 1+ years of consumer collection experience
- Strong negotiation and communication skills
- Professional, courteous, career-minded approach
- Experience with large balance collections
- Ability to pass a background check
Skills
- Negotiation
- Communication
- Customer service
- Bilingual is a plus
- Consumer debt collection experience is a plus
Location
- Newark, NJ
Work Type
- Full-time
Experience Level
- 1+ years of consumer collection experience
Salary/Compensations
- $16–$20 per hour plus commission, OTE being $25-$30
Benefits
- Bonus structure
- Health, dental, and vision insurance
- Life insurance
- 401(k) plan
- PTO
About the Company
- Cawley & Bergmann is a prominent national collections firm providing debt recovery services for established financial institutions.
- The company is experiencing substantial growth and seeks goal-driven individuals.
- They offer an innovative and empowering 'work hard, play hard' culture.