About the Role
This position is responsible for effectively and efficiently processing customer transactions in a branch environment. You will provide appropriate recommendations to customers to identify the right financial solutions for their needs, building long-term relationships and increasing awareness of ESL’s self-service and digital service offerings.
Responsibilities
- Create a positive face to face member experience
- Build long lasting relationships with members
- Work in either a Teller or Relationship Banker position depending on the branch needs
- Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
- Help members recognize and obtain the most appropriate solutions for their financial needs
- Educate and Refer a variety of products and services to members
- Assist members with accounts, loans and maintenance
- Learn about the banking and finance industry
- Gain exposure to career opportunities at ESL
Requirements
- One year in sales/service in the financial services or comparable industry required
- High School diploma or High School equivalency diploma required
- Strong communication, problem solving and decision making abilities
- Prior Sales Experience preferred
- A high degree of flexibility to support branch needs
- Proficient in building customer and peer relationships
- Proficient in PC applications
- Understanding of banking products and services preferred
- Notary preferred; if not obtain within 12 months of filling role
- Must complete submission of application and fingerprinting to the NMLS and successfully be registered as an MLO through ESL
- Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
Skills
- Sales
- Customer Service
- Communication
- Problem Solving
- Decision Making
- Relationship Building
- PC Proficiency
Location
- Farmington
Work Type
- Full-time
Experience Level
- 1 year
Education Level
- High School Diploma or GED
Salary/Compensations
- $22.02 per hour
Benefits
- Wellness program
- Family assistance plan
- 401k with match
- Paid volunteer time
- Learning & Development training
About the Company
- ESL is one of the largest and most successful federal credit unions in the country.
- We are locally owned and known for valuing people and sharing our success with our employees.
- We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.
- We’re committed to diversity, equity, and inclusion.
- We believe we are a stronger, more successful organization because of this commitment.
- We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings.
- We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
Equal Opportunity
- We’re committed to diversity, equity, and inclusion.
- We believe we are a stronger, more successful organization because of this commitment.
- We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings.
- We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
