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About the Role

OneTrust is seeking a Staff Product Specialist with deep knowledge of AI Governance Solutions, Responsible AI, and Enterprise AI Adoption to join their R&D, Customer Engineering team. This strategic customer-facing role involves partnering with innovative customers to operationalize AI Governance at an enterprise scale, acting as a bridge between customers, product management, engineering, and executive leadership.

Responsibilities

Define the AI Governance Vision, including product vision, capability strategy, and roadmap priorities for AI Governance, Responsible AI, AI Risk Management, and AI Compliance solutions.
Translate emerging regulations, industry standards, and customer demands into scalable product investments.
Partner with executive leadership to shape how OneTrust enables trusted AI adoption across the enterprise.
Serve as the primary AI Governance advocate for strategic Design Partner customers.
Lead customer discovery sessions to understand AI deployment challenges, governance maturity, risk concerns, and operational requirements.
Convert customer feedback, adoption challenges, and market signals into actionable product recommendations.
Guide the evolution of capabilities across AI inventories, AI assessments, AI risk management, AI governance workflows, model oversight, AI policy management, and regulatory compliance.
Ensure products help organizations operationalize responsible AI principles while maintaining business agility and innovation.
Define governance patterns that balance risk mitigation, transparency, accountability, and AI adoption.
Partner with Product Management, Engineering, Architecture, and Design teams to prioritize investments and accelerate delivery.
Validate product direction through customer engagement, design-partner programs, and early-access initiatives.
Drive measurable improvements in product quality, adoption, customer satisfaction, and business outcomes.
Act as a trusted advisor to customers and internal stakeholders on responsible AI, AI regulations, governance frameworks, and industry best practices.
Represent the voice of customers during roadmap discussions, executive reviews, and strategic planning exercises.
Influence market perception through thought leadership, customer advocacy, and strategic customer relationships.
Own business outcomes tied to AI Governance adoption, customer value realization, risk reduction, compliance readiness, and customer expansion opportunities.
Establish success metrics that connect product investments to customer outcomes and long-term platform growth.
Drive customer success through measurable improvements in AI governance maturity and operational efficiency.

Requirements

8+ years of product management, product strategy, solutions consulting, or technical product leadership experience in enterprise SaaS environments.
Significant experience in AI Governance, Responsible AI, AI Risk Management, Privacy, Security, Compliance, Data Governance, or related domains.
Experience working directly with enterprise customers to define requirements, prioritize investments, and drive product adoption.
Demonstrated ability to influence product strategy through customer insights, market analysis, and business impact assessments.
Strong understanding of AI technologies, generative AI, LLMs, AI agents, evaluation frameworks, and governance considerations associated with enterprise AI deployments.
Experience translating regulatory requirements and governance frameworks into product capabilities and operational workflows.
Proven ability to work across Product Management, Engineering, UX, Legal, Privacy, Security, and Go-To-Market functions.
Strong executive communication, stakeholder management, and customer presentation skills.
Demonstrated ability to balance product vision with execution, delivering measurable customer and business outcomes.

Skills

AI Governance Solutions
Responsible AI
Enterprise AI Adoption
AI technologies
generative AI
LLMs
AI agents
evaluation frameworks
governance considerations
regulatory requirements
governance frameworks
executive communication
stakeholder management
customer presentation

Location

Atlanta, GA
San Francisco, CA

Work Type

Office-first culture
three days a week in office

Experience Level

8+ years of product management, product strategy, solutions consulting, or technical product leadership experience

Salary/Compensations

$139,725—$209,588 USD

Benefits

Comprehensive healthcare coverage
flexible PTO
equity RSUs
annual performance bonus opportunities
retirement account support
14+ weeks of paid parental leave
career development opportunities
company-paid privacy certification exam fees

About the Company

OneTrust’s mission is to enable innovation through the responsible use of data and AI.
OneTrust developed the first technology platform for responsible data use in 2016.
OneTrust is redefining what responsible innovation looks like with AI.
OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows.
Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

Equal Opportunity

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.