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About the Role

ServiceNow is seeking a Senior Executive Recruiter to lead high-impact executive searches, primarily for Go-To-Market functions, with the flexibility to support Corporate Function searches. This role involves partnering at the Senior Director, VP, SVP, and C-level, requiring deep market expertise, executive presence, and the ability to advise senior stakeholders on talent strategy in a fast-moving, high-visibility environment.

Responsibilities

Serve as a strategic executive search partner to senior leaders and hiring managers across Go-To-Market functions (Sales & Customer Success), with flexibility to support Corporate Function executive searches.
Design and execute talent engagement strategies for Senior Director, VP, SVP, and C-level roles.
Understand strategic priorities, org structure, and talent needs of GTM leadership to shape search strategy.
Partner with Coordinators and Sourcers to run an efficient, high-touch search operation.
Build and execute innovative pipeline strategies including market mapping, referral generation, competitive intelligence, executive networking, and passive candidate engagement.
Identify, engage, and activate senior passive talent through advanced sourcing techniques.
Deliver diverse, qualified executive pipelines and build long-term relationships with senior talent and external networks.
Assess candidates through executive-level screening and interviewing, evaluating leadership capability and cultural/strategic fit.
Track and report pipeline progress, search status, and market intelligence to senior stakeholders.
Analyze market trends, compensation benchmarks, and competitive talent data to advise executives on hiring strategy.
Partner cross-functionally (HRBPs, Compensation, Legal, Comms) to deliver a seamless, high-touch candidate experience aligned to ServiceNow's brand and values.

Requirements

Experience leveraging AI in recruiting workflows, sourcing, market research, candidate engagement, or data synthesis.
10+ years of executive search experience, ideally with a mix of search firm and in-house experience.
Strong track record recruiting Senior Director and above, including VP/SVP/C-level searches.
Deep experience recruiting for Go-To-Market functions (Sales & Customer Success), with versatility to support Corporate Function searches.
Proven ability to build and manage senior-level talent pipelines for hard-to-fill, high-visibility roles.
Strong candidate engagement skills, with the executive presence to activate and advise senior passive candidates.
Skilled at assessing executive-level technical, leadership, and cultural fit.
Strong market/industry knowledge including competitor landscape, executive talent pools, and relevant networks/conferences.
Ability to build trusted relationships with senior hiring managers and effectively influence executive decision-making.

Skills

AI in recruiting workflows
Sourcing
Market research
Candidate engagement
Data synthesis
Executive search
Talent engagement strategies
Pipeline strategies
Market mapping
Referral generation
Competitive intelligence
Executive networking
Passive candidate engagement
Advanced sourcing techniques
Boolean search
LinkedIn sourcing
Direct market research
Candidate assessment
Executive-level screening
Executive-level interviewing
Leadership capability assessment
Cultural fit assessment
Strategic fit assessment
Market trend analysis
Compensation benchmarking
Competitive talent data analysis
Cross-functional partnership
Candidate experience management

Location

AMS - North America and Canada

Work Type

Flexible
Remote

Experience Level

Senior Director
VP
SVP
C-level
10+ years of executive search experience

About the Company

ServiceNow is the AI control tower for business reinvention.
Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
We're building an AI-native culture where technology and talent are unstoppable together.
We approach our distributed world of work with flexibility and trust.
ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity

ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.