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About the Role

The Commercial Strategy Associate will streamline operational functions of the team’s go-to-market strategy, identify improvements, and refine processes for tracking end-to-end contracting and partnership management. This role impacts broader payor strategy, drives Commercial KPIs, and requires attention to detail and cross-functional collaboration to deliver valuable insights. The ideal candidate is intellectually curious and eager to understand payor workflows and stakeholder relationships in a fast-paced, mission-driven environment.

Responsibilities

Partner with health plan stakeholders to build and develop end-to-end payor relationships
Build and leverage in-depth knowledge of nuances in insurance market contracting
Conduct and consolidate research related to payor workstreams and novel markets
Collaborate closely with cross-functional teams (Finance, GTM, Legal, Compliance, RCM, etc.) to maintain health plan contracts
Streamline development of go-to-market team processes, workflows, and tools
Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health
Analyze complex healthcare claims data to support competitive analysis and go-to-market strategy
Support payor remediation efforts to streamline billing practices and improve revenue collections

Requirements

2-4+ years of relevant professional experience, including 1–2 years in investment banking, consulting, or at a high-growth start-up
Strong organizational skills with demonstrated ability to manage multiple projects and workstreams concurrently
Proficiency in Microsoft Office Suite, including Word, PowerPoint, and advanced Excel
Exceptional written and verbal communication skills
Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments
Resourceful problem solver with the ability to adapt quickly to changing priorities
Meticulous attention to detail and a commitment to delivering high-quality work
Strong analytical mindset with the ability to synthesize data into actionable insights

Skills

Proficiency in SQL is a plus
Proficiency in Python is a plus
Experience with healthcare analytics is a plus

Location

New York City

Work Type

On-site four days per week
Hybrid

Experience Level

1-2 years in investment banking, consulting, or at a high-growth start-up
2-4+ years of relevant professional experience

Education Level

Bachelor’s degree in Business, Finance, Economics, or a related field

Salary/Compensations

Target base compensation between $115,000 and $135,000 per year
Expected total cash compensation range, including potential bonus, between $126,000 and $148,000 per year

Benefits

Comprehensive benefits to all full-time, exempt employees
Performance bonus
Potential stock options

About the Company

Charlie Health exists to connect the world to life-saving behavioral health treatment.
Our mission is to connect the world to life-saving behavioral health treatment.
We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them.
By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions.
Our Values: Connection, Congruence, Commitment.

Equal Opportunity

Charlie Health is an Equal Opportunity Employer.
We strive to cultivate an environment where individuals can be their authentic selves.
Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong.
We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.