Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Account Manager will lead an ambitious, multi-year retail operational and experiential program for a culturally influential athletic brand. This role focuses on launching and managing an ongoing pop-up retail experience, overseeing operational maintenance, staffing, programming, community engagement, and ad-hoc events. You will guide client relationships, drive cultural impact, and ensure integrated teams deliver best-in-class retail and experiential executions. This position requires a strategic, detail-oriented operator capable of balancing long-term roadmaps with fast-paced production needs, ensuring clarity and alignment across all stakeholders.

Responsibilities

• Serve as the primary project manager for the full lifecycle of the retail pop-up program, owning timelines, resourcing, workbacks, documentation, priorities, and cross-functional alignment.
• Lead the planning, build, launch, and ongoing management of a long-term retail pop-up experience, ensuring all work meets objectives, stays on schedule, and aligns with Game Seven’s creative and experiential standards.
• Establish and maintain detailed project plans, weekly status trackers, and milestone calendars to create clarity and ensure all partners are working in lockstep.
• Manage client communication and relationships, earning trust through clear updates, proactive problem-solving, and cultural fluency.
• Manage in-store staff communication and relationships ensuring agency and brand standards are met on a day-to-day basis.
• Push forward small format production elements integral to maintaining the space between larger brand programming and initiatives.
• Translate client briefs into actionable plans across retail build, merchandising, experiential programming, consumer engagement, and integrated marketing.
• Partner closely with strategy, creative, digital, production, and experiential teams to ensure seamless collaboration from concepting through execution.
• Support and guide cross-functional teams throughout design, fabrication, install, operations, and event activation phases—driving accountability and keeping workstreams on track.
• Anticipate client and project needs—identifying opportunities to streamline processes, elevate creative work, or solve production, operational, or budget challenges.
• Build and maintain vendor, partner, and industry relationships across fabrication, retail operations, event production, and cultural programming.
• Ensure all retail and experiential touchpoints remain fresh, relevant, and aligned with the brand’s cultural point of view throughout the two-year pop-up lifecycle.

Requirements

• 3–5 years of account management experience within an agency or brand, ideally with retail, experiential, or integrated marketing work.
• Experience working on long-term, multi-phase builds or programs (retail, pop-ups, installations, experiential tours, or similar).
• Strong communication, organization, and relationship-building skills.
• Experience collaborating with creative, strategy, production, digital, and operations teams.
• Confident negotiator with an understanding of vendor pricing, fabrication timelines, and retail/experiential production needs.
• Creative problem-solver able to think both conceptually and operationally.
• Proactive, solutions-oriented, and comfortable managing multiple workstreams in a fast-paced environment.
• Proficient in Google Suite, Slack, Box, Asana, and similar tools.
• Team-first mindset and genuine passion for sport, culture, retail experiences, and live events.
• Ability to travel and work some nights and weekends as needed.
• This role is not eligible for sponsorship.

Skills

• Account Management
• Project Management
• Client Relationship Management
• Retail Operations
• Experiential Marketing
• Integrated Marketing
• Program Management
• Community Engagement
• Event Planning
• Cross-functional Collaboration
• Vendor Management
• Budget Management
• Google Suite
• Slack
• Box
• Asana

Location

• Remote

Work Type

• Full-time

Experience Level

• Mid-level

Salary/Compensations

• 82,000 - 95,000 per year

Benefits

• Eligible for benefits
• Discretionary bonus

About the Company

• Game Seven Agency, an Excel Sports Management Company, is a full service creative and experiential agency that lives for sport, music and culture.
• From the biggest moments to the smallest details, we pride ourselves on being in the know and building relationships that matter, for brands that matter.
• Our team is comprised of creatives, strategists, producers, designers, project managers, influencer managers, filmmakers, volunteers, activists, ballplayers, hypebeasts, social media moguls, runners, mixologists, party promoters, hip-hop elitists, show-bingers, hot-take havers, vintage t-shirt collectors, fitness fanatics, pet parents, plant parents, human parents, and general good time havers.
• Clients include Hennessey, Nike, Jordan, Spotify, Meta, Instagram, TikTok, Amazon, Timberland, Oakley, Footlocker, Chime, Fanatics, Bleacher Report, Uninterrupted, and more.

Equal Opportunity

• Game Seven provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, leaves of absence, compensation, and training.