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About the Role

As the Office / Clinic Manager, you will lead clinic operations, staff development, and culture to ensure a seamless, patient-first experience. You will manage daily administrative functions and collaborate with clinical staff to drive performance and professionalism.

Responsibilities

• Oversee day-to-day non-clinical operations and front desk workflows
• Hire, onboard, train, and mentor new team members
• Evaluate staff performance and provide coaching, feedback, and accountability
• Lead weekly 1:1s, attend monthly leadership meetings, and participate in off-site quarterly team gatherings
• Manage clinic scheduling, staffing coverage, and PTO approvals
• Communicate and implement updated policies and procedural changes
• Ensure customer service excellence and handle patient concerns with empathy
• Serve as the primary point of contact for office-related issues and coordinate with upper management
• Manage supply ordering, inventory tracking, and monthly facility audits
• Monitor clinic cleanliness, organization, and building maintenance

Requirements

• Healthcare leadership experience
• 2+ years of leadership or management experience
• High school diploma or equivalent
• Ability to resolve issues calmly and quickly

Skills

• Excellent communication skills
• Active listening
• Clear delegation
• Professional writing
• Proficiency in scheduling, reporting, or office management tools
• Service-oriented mindset
• Time management
• Multitasking
• Organizational skills
• Basic knowledge of medical terminology
• Bilingual (Spanish/English) is a plus

Work Type

• Full-time
• Monday - Friday

Experience Level

• 2+ years of leadership or management experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• $70,000—$90,000 USD
• Quarterly performance bonuses up to $2000.00

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)

About the Company

• Rapidly growing healthcare practice specializing in state-of-the-art vein treatments
• Over 70 clinics across 8 states
• Maintains a Net Promoter Score (NPS) of 93
• Values include Patients First, Stronger Together, A Can-Do Spirit, Results That Make a Difference, and Commitment to Growth

Equal Opportunity

• Metro Vein Centers is an Equal Opportunity Employer
• We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status