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About the Role

This role will lead the People function operationally and translate the Bank’s People Strategy into delivery. The role owns and runs core people processes end-to-end, across the employee lifecycle, reward, resourcing, performance and engagement. The Senior People Manager will combine hands-on delivery with day-to-day leadership of the team, supporting the COO who owns and defines the People Strategy.

Responsibilities

• Implement and deliver the People Strategy and DEI Strategy set by the COO.
• Lead and line manage the People team, allocating ownership of core areas and developing the team’s capabilities.
• Own the People operating model, service SLAs and knowledge base; produce People MI and the Organisational Health Dashboard.
• Maintain and update People policies, the Employee Handbook, Code of Conduct, People Standard Operating Procedures and the Employee Relations toolkit.
• Own Health & Safety, DSE and risk assessment obligations and return-to-work processes.
• Prepare committee and governance packs as required by the COO, support people-related governance under SMCR.
• Own ER case management with the support of the COO and General Counsel.
• Support organisational structure, role architecture, JDs, headcount, the skills library and competency framework.
• Own the recruitment process, sourcing strategy and EVP, manage onboarding, induction, manager guidance, probation and offboarding.
• Run goal setting, performance management, calibration, underperformance and PIP processes.
• Own career pathways, succession planning, leadership and next generation development and coaching.
• Manage salary bands, pay structures, benchmarking, benefits, bonus and recognition processes.
• Oversee payroll input, background checks, screening and RTW checks.
• Own employee engagement and listening, the wellbeing strategy, mental health first aiders and the social committee.

Requirements

• CIPD qualified (Level 5 or above)
• Experience operating at a People Manager level or equivalent
• Proven generalist HR experience across the full employee lifecycle
• Track record owning ER case management end-to-end
• Experience writing policies, SOPs and handbooks
• Experience managing or supervising others
• Strong UK employment law knowledge
• Confident with HR systems and People MI
• Policy and governance drafting
• Experience running reward, benefits, benchmarking and performance management frameworks
• CIPD Level 7 (Desirable)
• Bachelor’s degree in HR or business coaching qualification (Desirable)
• Senior People Manager, Senior HR BP or HR Lead experience (Desirable)
• Experience in similar-size or maturing organisation (Desirable)
• Experience in regulated / financial services environment (Desirable)
• Exposure to SMCR (Desirable)
• Experience standing up or maturing an HR function (Desirable)
• Knowledge of H&S requirements (Desirable)
• Organisation design and role architecture development or implementation experience (Desirable)
• Competency framework design (Desirable)

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• People Manager level or equivalent
• Senior People Manager
• Senior HR BP
• HR Lead

Education Level

• CIPD Level 5 or above
• CIPD Level 7
• Bachelor's degree in HR

Salary/Compensations

• £65,000 - £85,000 a year

Benefits

• Competitive Time Off
• Generous annual leave plus bank holidays
• Up to 6 weeks per year to work remotely from anywhere in the world
• Learning & Development – Tailored training and support
• Hybrid Working – 3 days in the office and 2 days remote
• Private Medical Care with Vitality
• Enhanced Pension Scheme
• Maternity, Paternity & Adoption Pay
• Discretionary Company Bonus

About the Company

• Recognise Bank is a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions.
• Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive.
• Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first.
• Our vision is building stronger futures with bespoke financial solutions.
• We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook.
• Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success.
• Our values shape how we work and grow together: Can do, will do; Be brilliant; Do the right thing; Make a difference.