Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Provider Market Strategic Account Executive serves as the primary executive contact for key strategic Provider clients. This role is responsible for developing and executing strategic plans to achieve significant growth and profitability in delivering Provider solutions. You will manage the profitable growth and deployment of the Provider portfolio within client relationships, collaborating with internal and external partners to meet customer commitments. Alignment with teams across Optum Insight, Optum Health, and Optum RX will be crucial for cohesive customer plans.

Responsibilities

Build, nurture, and grow consultative relationships with key Provider clients to understand their strategy and business needs.
Assess the value Optum solutions are delivering to clients.
Lead matrixed teams to develop approaches that increase value and Optum's impact on the client's business.
Partner with Marketing to drive and deliver a value story consistent with client strategy.
Present the value of Optum solutions to various client levels, including executives and influencers.
Ensure service and delivery commitments are met and communicated through business reviews.
Coordinate and influence service delivery and operational interface between clients and Optum teams.
Drive resolution to performance opportunities and issues with Optum teams.
Negotiate renewals, contractual agreements, statements of work, and performance guarantees.
Serve as liaison with contracting, legal, and finance departments.
Ensure realization of expected client savings and Optum revenue growth goals.
Develop and present reporting on savings achievements, opportunities, and service level agreements.
Collaborate with Growth/Sales teams on timely updates to CRM System (SF.com).
Work effectively in a matrixed environment, building internal and external relationships.
Drive action and results while maintaining a healthy work environment.
Drive outcomes with internal matrix business stakeholders to ensure customer centricity, high NPS scores, renewal rates, and profitable growth.
Represent the voice of the customer in current and future products and technologies.
Influence external customers at the VP & C-Suite level as a trusted executive partner.
Deliver exceptional customer Net Promoter Score (NPS) results.
Leverage enterprise-approved AI tools and emerging technologies to enhance client outcomes and operational efficiency.

Requirements

10+ years of experience in a strategic, leadership, consultant, or related role within the healthcare industry, responsible for driving KPIs/metrics and growth.
7+ years of experience working with stakeholders and business leaders to drive outcomes.
Experience driving deep, productive relationships with external clients.
Demonstrated success building and evolving relationships with internal C-suite and matrixed stakeholder teams.
History of leading, influencing, and managing indirect, matrixed teams with successful people and team leadership experience.
Track record of success driving client success across highly complex and matrixed organizations.
Proven ability to analyze complex market opportunities and develop creative solutions.
Demonstrated track record of active collaboration, engagement, oversight, and strategy development of key growth opportunities.
Ability to travel 25-50% of the time based on business needs.
Currently reside in one of the following states: CA, NV, or HI.
Possess a Driver's License and access to reliable transportation.
Must pass a drug test before beginning employment.

Skills

Servant leadership
Resilience
Resourcefulness
Facilitation
Situational awareness
Conflict resolution
Continual improvement
Empowerment
Increasing transparency
Change management methodologies
Strategic planning
Analytics
Problem-solving
Oral and written communication

Location

West Region (CA, NV, HI)
Remote (West Coast)

Work Type

Remote
Full-time

Experience Level

10+ years of experience
7+ years of experience

Salary/Compensations

$130,000 - $240,000 annually

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Bonuses based on sales performance

About the Company

Optum Insight (OI) champions continuous innovation, providing software, network, data analytics, technology-enabled services, advisory, and revenue cycle management offerings to improve healthcare.
Optum, part of UnitedHealth Group (NYSE: UNH), is a leading information, technology-enabled health services, and software business dedicated to making the health system work better for everyone.
Optum works with governments, employers, partners, and providers to care for over 146 million people.
Optum's vision is a value-based system of care that provides compassionate and equitable care.
With over 190,000 people worldwide, Optum delivers intelligent, integrated solutions to modernize the health system and improve population health.
UnitedHealth Group's mission is to help people live healthier lives and make the health system work better for everyone.
UnitedHealth Group is committed to mitigating environmental impact and enabling equitable care that addresses health disparities.

Equal Opportunity

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law.
Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.