Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking a smart, energetic, and highly organized individual to join our Partner Operations & Projects Team. This role supports operational and strategic initiatives to analyze, design, and optimize processes for our growing restaurant partner delivery services. You will conduct in-depth analysis of systems, order flow, and processes to identify and address inefficiencies, collaborating cross-functionally with Product, Tech, and Customer Service teams to deliver data-driven improvements.

Responsibilities

Act as a subject-matter expert in JET systems, order flow, and processes, providing hands-on root cause analysis for order issues.
Observe, map, and redesign processes to improve efficiency and effectiveness across partner operations.
Provide clear visibility on investigations to stakeholders, using appropriate cadence and communication methods.
Collaborate with Product and Tech teams to identify optimization opportunities and influence roadmap prioritization through effective business cases.
Own individual projects end-to-end, including planning, design, execution, and monitoring, ensuring effective management of risks, issues, and dependencies.
Facilitate alignment and communication across workstreams, managing and influencing stakeholders at peer and senior levels.

Requirements

Hands-on contributor with a passion for investigating issues and finding creative, data-driven solutions.
Project and change management experience in industry or consulting environments.
Strong business analysis and process improvement skills.
Comfortable working with self-service data tools and AI to support optimization workflows and drive operational improvements.
Excellent stakeholder management and senior-level influencing skills.
Ability to present complex information clearly to diverse audiences.
Strong analytical skills, commercial acumen, and interest in product and tech features.
Relentless, organized, results-oriented mindset with the ability to see the big picture and think one step ahead.
Humble team player who thrives under pressure, embraces ambiguity, and is passionate about Just Eat Takeaway.com's vision and purpose.

Skills

Business analysis
Process improvement
Project management
Change management
Stakeholder management
Data analysis
Root cause analysis
Process mapping
Business case development
Risk management
Issue management
Dependency management
Communication
Influencing
Analytical skills
Commercial acumen
Product and tech feature understanding

Location

London, UK

Work Type

Hybrid
Full-time

Experience Level

Mid-level

About the Company

Just Eat Takeaway.com is a leading global online delivery platform focused on empowering everyday convenience.
Our technology platform connects millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners worldwide.
We foster a fun, fast-paced, and supportive culture focused on movement, growth, mutual success, and celebrating wins.
Our values and behaviors guide our interactions and decisions, driving a customer-first culture to stay ahead of the competition.

Equal Opportunity

We are committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.