Sales Associate / Customer Service Representative at Drybar Shops | Buffalo, New York | Rezi

Sales Associate / Customer Service Representative at Drybar Shops

Sales Associate / Customer Service Representative

Drybar Shops · Buffalo, New York

2 days ago

Sales Associate / Customer Service Representative

Drybar Shops · Buffalo, New York

3 days ago
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About the Role

Drybar Buffalo is seeking fantastic retail sales associates to provide excellent customer service to our clients. Drybar is a blow dry-only bar focused on providing exceptional blowout services.

Responsibilities

  • Provide excellent customer service to clients.
  • Operate a point of sale system.
  • Handle client inquiries and resolve issues at the front desk.
  • Maintain a professional demeanor under pressure.

Requirements

  • 1+ years of experience in a fast-paced, customer service-centric environment.
  • Previous experience with Point of Sale Systems strongly preferred.
  • Previous salon/spa experience preferred but not required.
  • Ability to work at a sustained, fast pace.
  • Excellent problem-solving and troubleshooting skills.
  • Track record in providing over-the-top, amazing customer service!
  • Ability to multitask with ease.
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts.
  • Has the technical ability and skills to operate a point of sale system.
  • Use logic and support resources to solve problems at the front desk.
  • Maintains professional demeanor under pressure.
  • Drybar follows all applicable federal, state and local laws regarding background checks.

Skills

  • Customer service
  • Sales
  • Point of Sale Systems
  • Problem solving
  • Troubleshooting
  • Multitasking

Location

  • Buffalo

Work Type

  • Flexible Hours
  • Full-time

Experience Level

  • 1+ years

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • $16 - $23 per hour depending on performance and commission

Benefits

  • Free monthly services
  • Membership sales bonus
  • Discounts on all retail products
  • Clear career path to grow as a professional
  • Ongoing training

About the Company

  • Drybar is a blow dry-only bar focused on providing exceptional blowout services.
  • Each Drybar shop is independently owned and operated.
  • Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.
  • All individuals hired by franchise owners’ shops are their employees, not those of DBF.
  • Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.