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About the Role

As an Unarmed Patrol Officer at a premier hotel and resort location, you will conduct routine patrols of assigned areas, maintain a visible presence to help deter incidents, and support guests, visitors, and staff with exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Responsibilities

• Provide customer service to hotel guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to guest concerns, incidents, and critical situations in a calm, professional, problem-solving manner while communicating with hotel management and emergency services as needed.
• Conduct regular and random unarmed patrols of guest areas, entrances, parking areas, service corridors, and the property perimeter to help identify and report unusual activity or maintenance concerns.
• Monitor access points and assist with directing guests, vendors, and deliveries in accordance with site-specific procedures.
• Prepare clear, accurate reports of incidents, observations, and security-related activities, and promptly communicate relevant information to supervisors.

Requirements

• Have at least two years of security-related experience.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet preferred.
• Hold CPR and First Aid certification preferred.
• Hold a Guard Card or license preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Location

• SAN FRANCISCO, CA

Work Type

• Full Time

Experience Level

• 2 years of security-related experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• $27.06 / Hour

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

About the Company

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
• While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity

• Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.