About the Role
Microchip's Data Center Solutions (DCS) business unit delivers industry-leading performance, reliability, and security across a broad range of technologies. This role supports a diverse and expanding portfolio of products widely adopted by AI leading server and storage OEMs as well as hyperscale data center customers. The Applications Engineering team works closely with product development, product validation, marketing, and sales teams to enable customers to successfully bring their solutions to market. Team members engage directly with customer engineering organizations to support design wins, product ramps, and system production. This role offers the opportunity to work with leading-edge technologies in data center, AI/ML, and storage applications within a dynamic environment, while making meaningful contributions to the growth and success of the business.
Responsibilities
- Lead customer storage platform enablement using Microchip Switchtec® PCI Express® switch products, driving robust, system-level solutions.
- Collaborate with AI hyperscale and global storage customers to define requirements, manage deliverables, and support platforms from initial board bring-up through production release.
- Provide advanced technical support by managing platform enablement issues and developing high-quality product collateral, including hardware guides, reference design packages, firmware updates, and software for PCIe switch products used in data center and computing/storage solutions.
- Deliver product training and technical presentations to internal field engineers and customer engineering teams, while mentoring and supporting the development of junior engineers.
- Work both independently and as part of cross-functional teams to resolve complex engineering challenges.
- Travel to customer sites, as required, to debug systems and support PCIe switch product deployments.
- Lead technical discussions and customer engagements to optimize system designs and platform implementations.
- Ensure seamless product integration and effective lifecycle management through close collaboration with customers and internal stakeholders.
- Continuously expand technical expertise in next-generation PCI Express protocols, storage architectures, and Switchtec products through internal and external technical resources.
- Collaborate with cross-functional teams (hardware, software, QA, product management) to define requirements and deliverables.
- Troubleshoot, debug, and resolve firmware and system-level issues using advanced tools and methodologies.
Requirements
- Bachelor’s degree in Electrical Engineering, Computer Science, or Computer Engineering, with 12.5+ years of relevant industry experience.
- Ability to collaborate effectively with cross-functional teams across multiple geographic locations to drive engineering excellence and successful project outcomes.
- Strong software and firmware development and debugging skills, with an emphasis on multi-threaded architectures.
- Proficiency in C and C++ programming.
- Experience developing test scripts using Perl, Bash, or Python.
- Prior work with UNIX and Windows (Wintel) drivers, as well as firmware development using lightweight embedded operating systems such as ThreadX, VxWorks, eCos, or similar platforms.
- Customer-facing experience focused on technical support, issue analysis, and root-cause debugging.
- Hands-on experience with bench-top equipment, including protocol analyzers, exercisers, logic analyzers, and other storage-related test tools.
- Solid understanding of system-level firmware and hardware interactions, with strong analytical and problem-solving capabilities.
- Working knowledge of PCIe.
Skills
- C
- C++
- Perl
- Bash
- Python
- UNIX
- Windows (Wintel) drivers
- ThreadX
- VxWorks
- eCos
- PCIe
- protocol analyzers
- exercisers
- logic analyzers
- storage-related test tools
Location
- Austin, TX
Work Type
- Onsite
Experience Level
- 12.5+ years of relevant industry experience
Education Level
- Bachelor’s degree in Electrical Engineering, Computer Science, or Computer Engineering
About the Company
- Microchip Technology Inc. is a global organization with 17,000 members working on technology that powers the world. The company fosters an atmosphere of trust, empowerment, respect, diversity, and communication. Microchip helps design the technology that runs the world and offers an environment that supports employee growth and stability. The company's nationally-recognized Leadership Passage Programs support career growth, with over a thousand people enrolled annually. Microchip is committed to employee development, values-based decision making, and a strong sense of community, driven by its Vision, Mission, and 11 Guiding Values. The company has achieved record revenue and over 30 years of quarterly profitability.
- Microchip Technology Inc. is an equal opportunity/affirmative action employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
- For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.
- Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.
