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About the Role

Performs various selling and customer service activities, including greeting customers, handling merchandise, providing information, assembling products, and offering instruction. Troubleshoots, diagnoses, and tunes archery equipment to ensure safety and proper function. Installs accessory items and demonstrates products to customers. Provides technical assistance and product recommendations. Supports merchandising guidelines and maintains work area organization. Follows company policies and procedures.

Responsibilities

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Troubleshoots, diagnoses, and tunes all archery equipment to make certain it is safe and functioning properly.
Installs accessory items on Bows and demonstrates product to customers.
Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already completed.
Continues technical training to improve proficiency, quality of work and to achieve higher levels of product knowledge.
Assists with maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all products including advertised items.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions.
Identifies and evaluates customers' needs.
Makes product recommendations based off of this analysis.
Promotes programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
Replenishes product on shelves as required per Merchandising guidelines.
Keeps work area organized, clean and well stocked with supplies.
Follows all Company Policies and Procedures.
Performs other duties, assignments and responsibilities as needed.

Requirements

Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight.
Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation.
Must be able to operate various equipment and tools including a bow press and chop saw.
Instructs customers on safety, accessories, bow features and brand awareness.
Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Constantly lift or move objects weighing up to 20 pounds
Occasionally operate machinery and/or power tools
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally work in noisy environments
Light work that includes constantly moving or lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Skills

Bow set up
Accessory installation
Arrow set up
Operating bow press
Operating chop saw
Customer service
Product knowledge
Merchandising

Location

Onsite

Work Type

Full Time

Experience Level

2+ years’ experience with bow set up

Education Level

High School Diploma or Equivalent

Salary/Compensations

$19.00 - $21.75

Benefits

Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund

About the Company

Bass Pro Shops is an equal opportunity employer.

Equal Opportunity

Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual administration, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.