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About the Role
This role involves taking ownership of strategic customer relationships, driving account growth, and identifying high-value opportunities within an established customer portfolio in the Life Sciences & Healthcare sector.
Responsibilities
- Develop and execute account strategies.
- Manage senior customer relationships.
- Proactively identify upsell and cross-sell opportunities.
- Understand customer needs and present compelling solutions.
- Manage opportunities through the full sales cycle.
- Lead efforts to achieve and exceed sales goals.
- Develop and execute strategic Account Plans.
- Manage and oversee customer opportunities throughout the full sales cycle.
- Build strong relationships with key customers and potential leads.
- Provide detailed and accurate sales forecasts.
- Continuously enhance knowledge of Clarivate products and services.
- Actively participate in high-level meetings and events.
- Maintain and exceed meeting volumes.
- Identify and target high-potential roles and stakeholders within existing customers.
- Collaborate effectively with internal teams.
Requirements
- Bachelor’s Degree in a relevant field of study or equivalent, relevant work experience.
- 7+ years of relevant professional experience.
- 5+ years of sales experience, ideally within Life Sciences, Healthcare, SaaS, data, software or information solutions.
- Proven experience managing complex customer relationships and driving account growth.
- Demonstrated ability to identify, develop and close upsell and cross-sell opportunities.
- Strong forecasting, pipeline management and account planning experience.
- Ability to understand customer needs and present innovative, compelling solutions.
- Experience working with senior stakeholders and collaborating across internal teams.
- A Life Science degree or strong knowledge of the Life Sciences/pharmaceutical industry.
- Experience selling software, data, analytics or information solutions into pharmaceutical, biotech or healthcare organisations.
- Experience using Salesforce or similar CRM systems.
- Experience managing strategic or enterprise-level accounts across Europe or EMEA.
- Strong understanding of sales cycles, negotiation processes and customer success principles.
Skills
- Sales
- Account Management
- Customer Relationship Management
- Strategic Planning
- Forecasting
- Pipeline Management
- Negotiation
- Solution Selling
- CRM Systems (e.g., Salesforce)
Location
- London, UK
- Barcelona
Work Type
- Hybrid
- Full-time
- Permanent
Experience Level
- Senior
- 7+ years of relevant professional experience
- 5+ years of sales experience
Education Level
- Bachelor’s Degree or equivalent relevant work experience
- Life Science degree (preferred)
Benefits
- Private Medical Insurance or Health Cash plan
- Generous Pension Plan contribution rates
- Income protection insurance
- Life insurance
- Sports Club Subsidy (company paying 50% of gym membership or up to £500)
- Emergency Childcare or Adult care cover
- Eye-care vouchers
- 25 Days Annual Leave + 8 Bank Holidays
- Option to buy and sell Annual Leave
About the Company
- Clarivate is committed to providing equal employment opportunities.
Equal Opportunity
- Clarivate is committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.
- We comply with applicable laws and regulations governing non-discrimination in all locations.