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About the Role

Western Union is seeking a Senior Solution Architect to modernize enterprise platforms supporting Risk, Compliance, and KYC capabilities. This role involves leading solution design and development of high-performance, secure, and scalable orchestration ecosystems to drive strategic business initiatives and improve operational efficiency.

Responsibilities

Lead the architecture and design of scalable, low-latency, high-throughput enterprise systems for real-time decision-making and compliance.
Design and implement robust, secure, and scalable frameworks for Risk, Compliance, and KYC ecosystems.
Develop solutions integrating internal platforms, vendor products, and third-party APIs with strong security and industry standards.
Collaborate with stakeholders to deliver solutions aligned with future-state enterprise architecture.
Assess existing solutions and recommend modernization improvements based on business priorities and industry benchmarks.
Apply modern architecture patterns including microservices, event-driven design, API-first development, cloud-native deployment, and domain-driven design.
Drive code quality through code reviews, technical standards, design governance, and mentoring.
Identify and resolve technical issues, perform root cause analysis, and implement corrective actions.
Lead modernization initiatives, including platform evolution and strategic replacement of legacy systems.
Maintain a strong focus on customer journeys, product quality, performance optimization, and continuous improvement.
Participate in recruitment and onboarding, promoting a culture of learning, innovation, and collaboration.
Create and maintain enterprise-level architecture documentation, including solution architecture documents, design documents, integration specifications, API design documents, and operational runbooks.
Develop clear flow diagrams, workflow diagrams, sequence diagrams, system interaction diagrams, application architecture diagrams, deployment views, data flow diagrams, and enterprise solution blueprints.
Translate complex requirements into architecture artifacts communicating design decisions, dependencies, integration patterns, data flows, and operational impacts.
Produce documentation suitable for architecture reviews, engineering delivery, compliance review, audit support, and stakeholder communication.
Use industry-standard documentation and diagramming tools.
Present technical designs and documentation clearly to both technical and non-technical audiences.

Requirements

Bachelor's degree in computer science, Information Technology, Engineering, or a related field with 10+ years of professional experience, or a master's degree with 8+ years of experience. Equivalent work experience will also be considered.
Extensive software development and solution architecture experience, particularly in enterprise API development, microservices architecture, distributed systems, and cloud-native application design.
Strong hands-on development experience with Java, Spring Boot, Core Java, REST APIs, microservices, and AWS Cloud technologies.
Proven experience designing, building, deploying, monitoring, and supporting high-performance APIs and enterprise-grade backend services.
Demonstrated experience integrating with vendor platforms, third-party services, and external APIs, including secure authentication, error handling, resiliency, scalability, monitoring, and operational support.
Practical knowledge of current AI and Generative AI trends, including ChatGPT, GitHub Copilot, cloud-based AI services, AI-assisted development tools, and intelligent automation solutions.
Strong AWS experience, including cloud architecture best practices, application deployment, monitoring, security, resiliency, and performance optimization.
Solid understanding of relational databases and data platforms such as MySQL, PostgreSQL, Snowflake, or similar technologies.
Strong knowledge of microservices, event-driven architecture, design patterns, data structures, algorithms, and object-oriented programming principles.
Hands-on experience with DevOps practices including source control, CI/CD, infrastructure automation, deployment pipelines, and release governance.
Proficiency with Git and GitHub, including branching strategies, repository management, pull requests, code reviews, and collaborative development workflows.
Familiarity with monitoring and observability tools such as Splunk, Dynatrace, AWS CloudWatch, or similar platforms.
Knowledge of Kafka, Docker, Kubernetes, containerization, or orchestration platforms is preferred.
Strong analytical, troubleshooting, diagnostic, and problem-solving skills.
Excellent verbal and written communication skills.
Knowledge of KYC, AML, Risk, and Compliance domains is highly desirable.
Experience in financial services, banking, fintech, payments, customer verification, fraud prevention, or regulatory compliance environments is a strong advantage.
Experience working with compliance, sanctions screening, identity verification, customer due diligence, risk scoring, case management, fraud prevention, or regulatory technology platforms.
Experience with vendor due diligence, vendor API onboarding, third-party integration lifecycle management, SLAs, operational readiness, and production support models.
Ability to drive innovation through AI-powered engineering practices, cloud modernization, process automation, and continuous improvement.
Demonstrated leadership experience mentoring engineers, influencing technical decisions, establishing standards, and driving architectural governance.

Skills

Java
Spring Boot
Core Java
REST APIs
Microservices
AWS Cloud
AI
Generative AI
ChatGPT
GitHub Copilot
Cloud-based AI services
AI-assisted development tools
Intelligent automation
Cloud architecture
Application deployment
Monitoring
Security
Resiliency
Performance optimization
Relational databases
MySQL
PostgreSQL
Snowflake
Event-driven architecture
Design patterns
Data structures
Algorithms
Object-oriented programming
DevOps
Source control
CI/CD
Infrastructure automation
Deployment pipelines
Release governance
Git
GitHub
Splunk
Dynatrace
AWS CloudWatch
Kafka
Docker
Kubernetes
Containerization
Orchestration platforms
KYC
AML
Risk
Compliance
Financial services
Banking
Fintech
Payments
Customer verification
Fraud prevention
Regulatory compliance
Sanctions screening
Identity verification
Customer due diligence
Risk scoring
Case management
Regulatory technology
Vendor due diligence
Vendor API onboarding
Third-party integration lifecycle management
SLAs
Operational readiness
Production support
Process automation
Continuous improvement
Mentoring engineers
Technical decision influence
Establishing standards
Architectural governance

Location

Austin, TX

Work Type

Full-time
Hybrid

Experience Level

Senior
10+ years of professional experience
8+ years of experience

Education Level

Bachelor's degree in computer science, Information Technology, Engineering, or a related field
Master's degree

Salary/Compensations

$160,000 – 195,000 USD per year

Benefits

Short-term incentives
Multiple health insurance options
Accident and life insurance
Access to best-in-class development platforms
Paid Time Off
Medical, Dental and Life Insurance
Tuition Assistance Program
Student Loan Repayment (below manager level only)
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K plan

About the Company

Western Union values in-person collaboration, problem solving, and ideation whenever possible.
We believe this fosters common ways of working and supports how we execute initiatives for our customers.
The expectation is to work from the office a minimum of three days a week.

Equal Opportunity

We are passionate about honoring our employee's identity and fostering a feeling of belonging.
Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.
We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.