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About the Role

The Senior Manager of People & Culture is a key leadership role responsible for leading the day-to-day delivery of the People & Culture function. This role oversees talent management, organizational development, compensation and benefits, HR policy design, employee relations, internal communications, and culture and equity initiatives. The position supervises a team of 3 and serves as a trusted strategic advisor, building and strengthening workforce effectiveness while balancing compliance with care and supporting employee wellbeing.

Responsibilities

Recommend approaches to organizational structure and development to leadership, managing communication and implementation of these initiatives.
Develop, review, and update HR policies and procedures with a focus on equity, accessibility, and trauma-informed practices.
Partner with the leadership team to shape culture, embed core values, develop staff competencies, and build leadership capability.
Lead the full talent lifecycle and employer branding to attract, develop, and retain a high-performing workforce.
Develop and track People & Culture metrics to measure impact and inform decision-making.
Lead employee relations and workplace culture initiatives by advising leaders on complex people matters and guiding conflict resolution.
Oversee the People & Culture budget, compensation and benefits administration, payroll collaboration, and HR systems.

Requirements

Satisfactory Vulnerable Sector Police Check clearance.
Legal eligibility to work in Canada.
Must be available to work a flexible schedule, including evenings and weekends.
Must be willing to work onsite in downtown Toronto on a hybrid schedule.
If you have accessed Friends of Ruby services in the past year, please refrain from applying.

Skills

People-Focused
Collaboration
Integrity
Growth & Learning
Respectful & Affirming

Location

Hybrid
Downtown Toronto

Work Type

Full Time
Hybrid

Experience Level

Senior Manager
Supervisory experience

Education Level

Post-secondary education in Human Resources, Business Administration, or a related field
CHRL designation strongly preferred

Salary/Compensations

$88,000 - $98,000

Benefits

Opportunities for professional growth
Meaningful, challenging work aligned with your values

About the Company

Friends of Ruby supports 2SLGBTQIA+ youth aged 16–29 through mental health services, social programs, and housing.
We operate a Youth Centre offering barrier-free counselling, case management, and community programming.
We operate a Transitional Home providing emergency and long-term housing with life-skills support.
Our work is rooted in intersectional, anti-oppressive, and decolonized approaches.
We are committed to treating everyone with dignity, respect, and inclusion.

Equal Opportunity

Friends of Ruby is committed to an inclusive hiring process.
Accommodations are available upon request—please contact our Culture & Equity team.
Preference will be given to members of the 2SLGBTQIA+ community as part of our commitment to equity and representation.