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About the Role

The Loan Operations Escrow Processor 1 is responsible for coordinating all activities related to property taxes and insurances for real estate-secured loans, ensuring compliance with federal regulations and bank policies.

Responsibilities

• Review accounts with property taxes and insurances that are escrowed to ensure they adhere to federal regulations
• Prepare remittance for property taxes as due
• Prepare remittance for hazard insurance premiums on a monthly basis
• Prepare remittance for mortgage insurance premiums as due
• Research and maintenance tax data through the banks tax servicing vendor
• Prepare documentation for the creation of an escrow account for existing loans
• Prepare and send regulatory letters when cancelling property taxes and insurance
• Process escrow payment transactions and maintenance the system accordingly
• Function as a resource for branch personnel with escrow questions; communicate with customers, insurance companies and real property tax collectors regarding escrowed accounts
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Requirements

• High School Diploma or GED required
• Associates Degree in business related field or equivalent work experience preferred
• All applicants must be 18 years of age or older
• Preference will be given to a candidate with at least one (1) year experience in banking and knowledge of lending products and services
• Mortgage experience is a plus

Skills

• Strong attention to detail
• Proven organizational skills
• Proven analytical skills
• Highly organized
• Ability to multi-task
• Ability to prioritize
• Ability to work effectively under time constraints
• Above average written communication skills
• Above average verbal communication skills
• Intermediate to strong computer skills
• Ability to create and manipulate data and spreadsheets in Excel
• Strong work ethic
• Integrity
• Respect for others
• Responsibility
• Transparency
• Humility

Location

• Upstate New York
• Northeastern Pennsylvania
• Vermont
• Western Massachusetts

Work Type

• 40 hours/week

Experience Level

• 1 year experience in banking

Education Level

• High School Diploma or GED
• Associates Degree

Salary/Compensations

• USD $18.25/Hr.
• USD $24.71/Hr.

Benefits

• 11 paid holidays
• Paid vacation
• Medical insurance
• Vision insurance
• Dental insurance
• 401K with generous match
• Pension
• Tuition Reimbursement
• Banking discounts

About the Company

• Community Financial System, Inc. (CFSI) is dedicated to providing customers with friendly, personalized, high-quality financial services and products.
• Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.
• Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
• CFSI is committed to its employees, offering competitive compensation, great benefits, and professional development and advancement opportunities.

Equal Opportunity

• As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
• The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
• The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.